Support » Plugin: WP Clone by WP Academy » Internal Server Error on Backup

  • When I try to backup my site I get the message:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Any Ideas on how to solved this? Thks

Viewing 15 replies - 1 through 15 (of 25 total)
  • Plugin Author WP Academy


    the server (or rather,your account) probably ran out of memory,did you get this instantly or did it take a while?
    by the way,what does it show as the memory limit when you click on the advanced settings link?

    It takes about 10 sec and then I see the message, In the advance settings I see this:

    System Info:

    Memory limit: 256M
    Maximum execution time: 30 seconds
    PHP version : 5.3.3
    MySQL version : 5.1.67


    Plugin Author WP Academy


    in the same page,there are two text boxes to enter maximum execution time and maximum memory,enter 30 in the max execution time box and enter 256 in the max memory box and hit backup,let me know the outcome.

    Error del servidor
    El sitio web ha detectado un error al recuperar la Es posible que esta esté inactiva debido a tareas de mantenimiento o que se haya configurado de forma incorrecta.
    A continuación se detallan algunas sugerencias:
    Vuelve a cargar esta página más tarde.


    Server Error
    The website encountered an error while retrieving It may be down for maintenance or is configured incorrectly.
    Here are some suggestions:
    Reload this page later.

    I will try again in an Hour or so and let you know!

    Plugin Author WP Academy


    perhaps the server was under heavy load when you tried it,let me now if it keeps on happening (I’ll probably have to take a look at your error logs)

    No Luck 🙁

    It keeps “crashing”

    Plugin Author WP Academy


    ah darn it,could you email me the error logs?

    I have the sane issue I think. I host on dream host and changed the timout to 30 and the membory to 256. I get either page not found when I dont have those or a blank page when I do use those. HELP

    Plugin Author WP Academy


    sorry for the delay,could you send me your server’s error logs?

    Here is the error I’m getting when trying to clone a site to a new install of WordPress on Godaddy shared hosting.

    The plugin encountered an error while downloading the zip file,the following error message was returned:
    Error Message : Internal Server Error

    Temporary files created in /home/content/35/10895435/html/wp-content/wpclone-temp will be deleted.

    Plugin Author WP Academy


    @carbbon give this a try,manually upload the zip file into ‘/home/content/-/-/html/wp-content/uploads/wp-clone/’ and then link it from there.



    ok. same problem. I get to your last comment:
    dumb question… I see the zip file link it to what? Do I extract it?


    We have the SAME problem … New GoDaddy WordPress 3.5.1 sites – both source and destination. Backup works but an almost instant “Internal Server Error” and crash. Tried advanced settings as above and SAME error.

    Did NOT try manual upload as the destination is in a “dev” subdomain.


    Same error here.
    GoDaddy WordPress 3.5.1 sites – GoDaddy source and destination.

    Please help

    Me too – GoDaddy and WordPress 3.5.1 can’t backup getting “The connection was rest…” error and on Chrome I get a Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

    For Both browsers it runs for about 10 seconds then give the error message.

Viewing 15 replies - 1 through 15 (of 25 total)
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