Support » Fixing WordPress » Internal Server Error just when about to upgrade WP

  • Resolved adjosh

    (@adjosh)


    Hello everyone,

    I logged on to my site (http://hsponline.org) and noticed the Update notification in the toolbar. I clicked the Dashboard menu and WP froze for a while and then logged me out.
    When I tried to log in again I got an Internal Server Error.
    Now I cannot log in no matter what I do – clear the cache, close browser, restart browser, use different browser… still see Internal Server Error.

    I just downloaded a copy of the whole WP folder via FTP and also exported a backup of the SQL database from my hosting interface (GoDaddy).

    Anyone have any ideas what the problem might be and how I can fix it?
    I was looking at manually upgrading WP but am not sure how to deactivate plugins via FTP.

    Help, please!
    It’s a live site with users actively submitting applications daily.
    Any assistance is highly appreciated.

    Thanks a million!

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