Internal Server Error – Custom UM Forms

  • olafk

    (@olafk)


    7 years, 10 months ago

    Hello,

    we encounter an internal server error 500, whenever we try to use a custom um-form in a wp-page or profile tab. Then we get an error like this in the error_log:

    [Wed Jun 15 17:22:55.611833 2016] [fcgid:warn] [pid 34589] (104)Connection reset by peer: [client 46.142.11.11:49679] mod_fcgid: error reading data from FastCGI server, referer: https://www.xxxyyy.com/user/sundk/

    [Wed Jun 15 17:22:55.611903 2016] [core:error] [pid 34589] [client 46.142.11.11:49679] End of script output before headers: index.php, referer: https://www.xxxyyy.com/user/sundk/

    Default forms work fine, but we need to make some changes. I already deactivated

      all

    plugins and I increased the fcgid_timeout to 300, but the error persists.

    Does anyone have an idea how this can be fixed?

    Thanks and kind regards,
    OlafK

    https://wordpress.org/plugins/ultimate-member/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Ultimate Member

    (@ultimatemember)

    7 years, 10 months ago

    Hi Olafk,

    You get this error when you add a UM form shortcode to a new page?

    Thanks

    Thread Starter olafk

    (@olafk)

    7 years, 10 months ago

    Yes, whenever I post a shortcode of a new created UM form in a page or a UM profile tab or a simple post, the internal server error 500 occurs. Default UM forms work fine.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Internal Server Error – Custom UM Forms’ is closed to new replies.