Internal Server Error and zip warning: No such file or directory (1 post)

  1. Chad Eisenhart
    Posted 3 years ago #

    I moved my site from Hostgator to GoDaddy last week and this was the 1st time I tried to make a backup

    I got the error:

    Your backUp failed

    Here's the response from the server:

    500 Internal Server Error

    Internal Server Error
    The server encountered an internal error or
    misconfiguration and was unable to complete
    your request.
    Please contact the server administrator
    and inform them of the time the error occurred,
    and anything you might have done that may have
    caused the error.
    More information about this error may be available
    in the server error log.

    Apache Server at http://www.carryoutcourier.com Port 80

    I am the admin.

    I tried to look at the server log, but this is above my knowledge.

    I called goDaddy and they suggested renaming the .htaccess file so it does not show. I tried this and it did not work.

    I deleted or deactivated a couple database manager plugins I had installed.

    That did not solve my problem.

    I then tried to make a back up of just the database and that worked.

    I tried to make a backup of just the files and that came up with alot of the following errors

    zip warning: No such file or directory
    zip warning: No such file or directory

    Although when I refreshed the backup screen their did appear to be a backup.

    I did not update my version of wordpress yet because I wanted to make sure I had a good backup.

    Thanks for any potential help.

    I did


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