Title: Internal Server Error after changing URL Last modified: October 15, 2022 --- # Internal Server Error after changing URL * Resolved [emmav22](https://wordpress.org/support/users/emmav22/) * (@emmav22) * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/) * Hi, * We just received this error message while trying to change the URL of our website avenuedanvers.be in the dashboard * >> Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at [webmaster@avenuedanvers.be](https://wordpress.org/support/topic/internal-server-error-after-changing-url/webmaster@avenuedanvers.be?output_format=md) to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.>> * We are unable to access the dashboard and were wondering if there’s any way to restore the website to its state prior to this change of URL. Can we debug the text code or is there any way to access the control panel in directadmin? For every move we make we get the same error code. * Kind regards * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finternal-server-error-after-changing-url%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/internal-server-error-after-changing-url/page/2/?output_format=md) [→](https://wordpress.org/support/topic/internal-server-error-after-changing-url/page/2/?output_format=md) * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670480) * If you changed the URL in settings->general, you can override that by editing wp-config.php: [https://developer.wordpress.org/apis/wp-config-php/#wp-siteurl](https://developer.wordpress.org/apis/wp-config-php/#wp-siteurl) * Thread Starter [emmav22](https://wordpress.org/support/users/emmav22/) * (@emmav22) * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670506) * Thanks for your quick reply [@sterndata](https://wordpress.org/support/users/sterndata/) * We’ve been trying this, however, when loading the wp-config page, we just get a blank white screen. * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670529) * No, you edit it via your hosting control panel, or download the file, edit locally, and re-upload. * Thread Starter [emmav22](https://wordpress.org/support/users/emmav22/) * (@emmav22) * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670546) * Hey [@sterndata](https://wordpress.org/support/users/sterndata/) * I’m the boyfriend of OP, it seems to me that they don’t even have a hosting control panel. That’s why I’m struggling with this. They bought the domain through a website and there is no way for me to access either phpmyadmin, cpanel or anything remotely close to that. I don’t know where the host is… * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670581) * The host seems to be “vimexx”: [https://www.vimexx.nl/](https://www.vimexx.nl/) Please contact their support. * ``` [sdstern@sds-desk ~]$ nslookup avenuedanvers.be Server: 127.0.0.53 Address: 127.0.0.53#53 Non-authoritative answer: Name: avenuedanvers.be Address: 185.220.172.5 Name: avenuedanvers.be Address: 2a06:2ec0:1:e::147 [sdstern@sds-desk ~]$ whois 185.220.172.5 [Querying whois.ripe.net] [whois.ripe.net] % This is the RIPE Database query service. % The objects are in RPSL format. % % The RIPE Database is subject to Terms and Conditions. % See http://www.ripe.net/db/support/db-terms-conditions.pdf % Note: this output has been filtered. % To receive output for a database update, use the "-B" flag. % Information related to '185.220.172.0 - 185.220.172.7' % Abuse contact for '185.220.172.0 - 185.220.172.7' is 'abuse@zxcs.nl' inetnum: 185.220.172.0 - 185.220.172.7 descr: VIMEXX netname: NL-STICHTING-DIGI-NL-20150611 country: BE geoloc: 50.7634 5.30638 admin-c: MG21095-RIPE tech-c: MG21095-RIPE status: ASSIGNED PA mnt-by: nl-stichting-digi-nl-1-mnt mnt-by: MNT-DGNL created: 2018-08-30T12:44:57Z last-modified: 2022-01-03T09:34:43Z source: RIPE person: M. Gerritsen address: Vimexx B.V. address: Keulenstraat 12 address: 7418ET Deventer address: NETHERLANDS phone: +310203120400 nic-hdl: MG21095-RIPE mnt-by: nl-stichting-digi-nl-1-mnt created: 2015-06-10T08:33:21Z last-modified: 2021-04-28T10:49:05Z source: RIPE # Filtered % Information related to '185.220.172.0/24AS206281' route: 185.220.172.0/24 descr: VIMEXX origin: AS206281 mnt-by: nl-stichting-digi-nl-1-mnt mnt-by: MNT-DGNL created: 2018-08-31T15:04:18Z last-modified: 2022-01-03T09:34:05Z source: RIPE % This query was served by the RIPE Database Query Service version 1.103 (HEREFORD) [sdstern@sds-desk ~]$ ``` * Thread Starter [emmav22](https://wordpress.org/support/users/emmav22/) * (@emmav22) * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670654) * Okay [@sterndata](https://wordpress.org/support/users/sterndata/) * I’ve been able to access both directadmin and phpmyadmin now, I can’t seem to find where to solve the issue right now. I can’t find a wpconfig file in phpmyadmin. * Vimexx won’t help me as they say the hosting is their responsibility but the making of the website isn’t. * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670660) * It’s not in PHPMYADMIN. It’s a file in the root of your WordPress directory. Look at the files. Edit wp-config.php. * Thread Starter [emmav22](https://wordpress.org/support/users/emmav22/) * (@emmav22) * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670689) * I can’t seem to find wp-config.php [@sterndata](https://wordpress.org/support/users/sterndata/) * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670697) * Can you access your hosting via FTP? Is there a file manager in the control panel? * Thread Starter [emmav22](https://wordpress.org/support/users/emmav22/) * (@emmav22) * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670698) * [@sterndata](https://wordpress.org/support/users/sterndata/) We seem to have solved the issue. Thanks for all your help. * Thread Starter [emmav22](https://wordpress.org/support/users/emmav22/) * (@emmav22) * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670757) * Okay I’m so sorry [@sterndata](https://wordpress.org/support/users/sterndata/) but it seems we don’t have fixed the issue entirely. * I had to change the password of phpmyadmin because we didn’t know the password in directadmin, then changed both the wordpress url and the site url in wp options in phpmyadmin, then changed the password in wpconfig in the file manager so it would be correct. * We can now access the wordpress dashboard again. * However on some browsers or computers/phones we can’t seem to access the website at all. And on others we can, but we aren’t able to select anything from the drop down menu’s, if we click on a subcategory we just get the internal server error message again. * I don’t know if you can access the website or not. Is this possible because of the changes and the website needs some time to adapt back? * Kind regards * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670766) * I see a 500 error. * Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host. * Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/ debug.log to see if anything gets logged there. [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/) * You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles. * If you cannot access wp-admin, there are other ways to deactivate plugins:  [https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus) * Thread Starter [emmav22](https://wordpress.org/support/users/emmav22/) * (@emmav22) * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670801) * I’ve never seen so many errors in my life. [@sterndata](https://wordpress.org/support/users/sterndata/) * It seems to be the same one everytime though * >> [Mon May 23 17:34:25.075050 2022] [core:error] [pid 54223:tid 140246209406720][ client 82.143.93.204:52793] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace. << - This reply was modified 3 years, 11 months ago by [emmav22](https://wordpress.org/support/users/emmav22/). * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670856) * I’m thinking you messed up the URLs. Please — do not mess with the database. Edit wp-config.php as originally suggested. * Thread Starter [emmav22](https://wordpress.org/support/users/emmav22/) * (@emmav22) * [3 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/#post-15670864) * We changed the urls back to the original urls in wp options as we found online. Is there anything we can do now? This is for a school project. [@sterndata](https://wordpress.org/support/users/sterndata/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/internal-server-error-after-changing-url/page/2/?output_format=md) [→](https://wordpress.org/support/topic/internal-server-error-after-changing-url/page/2/?output_format=md) The topic ‘Internal Server Error after changing URL’ is closed to new replies. ## Tags * [admin](https://wordpress.org/support/topic-tag/admin/) * [control](https://wordpress.org/support/topic-tag/control/) * [dashboard](https://wordpress.org/support/topic-tag/dashboard/) * [direct](https://wordpress.org/support/topic-tag/direct/) * [directadmin](https://wordpress.org/support/topic-tag/directadmin/) * [internal](https://wordpress.org/support/topic-tag/internal/) * [server](https://wordpress.org/support/topic-tag/server/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 16 replies * 3 participants * Last reply from: [aronllsti](https://wordpress.org/support/users/aronllsti/) * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-after-changing-url/page/2/#post-16102803) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics