Title: Internal Server Error (Hundreds of Sites with Same Message) Last modified: August 20, 2016 --- # Internal Server Error (Hundreds of Sites with Same Message) * [selym](https://wordpress.org/support/users/selym/) * (@selym) * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/) * Has anyone else seen this error message at the top of their sites? I only have it on one of mine, but when I do a search for it, I come across hundreds of other sites suffering the same fate. * The only thing I could think of was a stats plugin, but I am not running one on the site in question. That address (wpstats.wpdb.org) returns the same error, so I’m not sure how my site is tied in with it, or if this was a hack, or what? * Any ideas? * Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [webmaster@wpstats.wpdb.org](https://wordpress.org/support/topic/internal-server-error-92/webmaster@wpstats.wpdb.org?output_format=md) and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. Viewing 15 replies - 1 through 15 (of 24 total) 1 [2](https://wordpress.org/support/topic/internal-server-error-92/page/2/?output_format=md) [→](https://wordpress.org/support/topic/internal-server-error-92/page/2/?output_format=md) * [phunxzero](https://wordpress.org/support/users/phunxzero/) * (@phunxzero) * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625245) * wpstats.wpdb.org is down, its has the same error that is on our sites. * [fjoomla](https://wordpress.org/support/users/fjoomla/) * (@fjoomla) * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625258) * same..i dont have any wp stats plugins installed.. how do we remove this message.. * i dont want other poorly run servers/services reflecting on my site.. * [kalpitbansal](https://wordpress.org/support/users/kalpitbansal/) * (@kalpitbansal) * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625261) * Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [webmaster@wpstats.wpdb.org](https://wordpress.org/support/topic/internal-server-error-92/webmaster@wpstats.wpdb.org?output_format=md) and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. * I am also getting the same error on my site. Is there any way to deal with this… i.e it doesn’t display on the top of the site… * It would help a lot if any one can help. * [kalpitbansal](https://wordpress.org/support/users/kalpitbansal/) * (@kalpitbansal) * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625264) * Here is a solution i got. * Try: – switching to the Twenty Eleven theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides. * – resetting the plugins folder by FTP or phpMyAdmin. * – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. * It will work. * Cheers * [fjoomla](https://wordpress.org/support/users/fjoomla/) * (@fjoomla) * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625271) * how does one “reset” a plugin folder? * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625274) * > how does one “reset” a plugin folder? * [Reset plugins](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F). * Despite the name, that site wpdb.org isn’t part of WordPress.ORG. Going forward, you may wish instead to download plugins only from the plugin repo here. * [http://wordpress.org/extend/plugins/](http://wordpress.org/extend/plugins/) * [fjoomla](https://wordpress.org/support/users/fjoomla/) * (@fjoomla) * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625281) * hi jan..thanks.. i didnt realize a WP install had the right to choose a repo… i thought [http://wordpress.org/extend/plugins/](http://wordpress.org/extend/plugins/) was the only choice is that done on the plugin level or from a user? * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625282) * If you just search then yes it goes to the official repo. That’s a good thing. 😉 * But WordPress is about freedom and you can and should do what you like. You can always manually install plugins via the Upload Plugin link on your dashboard. * [http://your-wordpress-url/wp-admin/plugin-install.php?tab=upload](http://your-wordpress-url/wp-admin/plugin-install.php?tab=upload) * If there is a plugin in the WordPress.ORG repo that is dialing home to `wpstats. wpdb.org` please reply back with that plugin name. That plugin may be violating a rule if it’s hosted here. * If you got that plugin from somewhere else, then there’s not much to be done except perhaps make the decision to stop using that plugin. * [fjoomla](https://wordpress.org/support/users/fjoomla/) * (@fjoomla) * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625289) * i turned off all the plugins but still got the error.. can it be something in the theme? * [anselmo](https://wordpress.org/support/users/anselmo/) * (@anselmo) * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625290) * To solve the problem you need to delete some php lines from your header.php theme’s page. Scroll header.php until you find a piece of code like this and delete it: * * That’s all. Anx * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625293) * In all seriousness, and I apologize for shouting. I’m not [trying to be rude](http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff) but just want to make something clear and concise. * *Takes a deep breath and faces the screen* * **ANY THEME THAT HAS A LINE IN IT REFERENCING WPSTATS.ORG IS HACKING YOUR WORDPRESS INSTALLATION AND YOU SHOULD DEACTIVATE AND DELETE THAT THEME FROM YOUR WORDPRESS INSTALLATION RIGHT NOW.** * Once again, I’m sorry for yelling. * That site comes up as “Malicious Sources” on web filters and that is 100% NOT the way to load jquery. That domain name has nothing to do with WordPress and they’re doing something really dodgy. * If you insist on using a theme that has those Bad Things™ in it, that’s your choice. But please consider dropping that theme and either get one from [here](http://wordpress.org/extend/themes/) or find a reputable source. * If you do remove that theme (or not), check your site and see if you you’ve been compromised. * [http://codex.wordpress.org/FAQ_My_site_was_hacked](http://codex.wordpress.org/FAQ_My_site_was_hacked) [http://wordpress.org/support/topic/268083#post-1065779](http://wordpress.org/support/topic/268083#post-1065779) [http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/](http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/) [http://ottopress.com/2009/hacked-wordpress-backdoors/](http://ottopress.com/2009/hacked-wordpress-backdoors/) * [http://sitecheck.sucuri.net/scanner/](http://sitecheck.sucuri.net/scanner/) [http://www.unmaskparasites.com/](http://www.unmaskparasites.com/) * [anselmo](https://wordpress.org/support/users/anselmo/) * (@anselmo) * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625296) * I have (better to say I had) that code. What I can do now????…… * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625297) * Sorry for any heart palpataions I may have caused. 😉 * You may be fine; I can’t even look at that dodgy site from where I am. * You can check out your site via the last two links. * [http://sitecheck.sucuri.net/scanner/](http://sitecheck.sucuri.net/scanner/) [http://www.unmaskparasites.com/](http://www.unmaskparasites.com/) * If you come up clean, odds are you are good to go. Chalk it up as a learning experience and go forth and use good sources from now on. * [anselmo](https://wordpress.org/support/users/anselmo/) * (@anselmo) * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625300) * Site is clean trying both check. Do you think once deleted that part of code everything it’s ok? * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [14 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-92/#post-2625304) * I’m sure it’s probably fine. Both of those sites are thorough and if they can’t see anything then you are probably good to go. * That site wpstats.org has come up in [other threads](http://wordpress.org/support/topic/un-necessary-care2com-links-in-my-source-file?replies=21). * This is a hot button for me because * – They appearing to load jquery like that, goodness knows what they’re really doing. * – They’ve managed to get their site blacklisted on web filters (categorized as Malicious) * – Using a misleading name like wpstats.org (permitted since they’re not using WordPress but misleading as all else) * It’s disingenuous to the end users and they’re doing something dodgy. Viewing 15 replies - 1 through 15 (of 24 total) 1 [2](https://wordpress.org/support/topic/internal-server-error-92/page/2/?output_format=md) [→](https://wordpress.org/support/topic/internal-server-error-92/page/2/?output_format=md) The topic ‘Internal Server Error (Hundreds of Sites with Same Message)’ is closed to new replies. ## Tags * [server-error](https://wordpress.org/support/topic-tag/server-error/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 24 replies * 11 participants * Last reply from: [saxenamayur19](https://wordpress.org/support/users/saxenamayur19/) * Last activity: [13 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-92/page/2/#post-2625557) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics