Support » Plugin: Rank Math - SEO Plugin for WordPress » Internal Server Error

  • Resolved Mr.Lovebucket

    (@mrlovebucket)


    Hi there!

    Activating the “Redirections” module causes an internal server error. No matter if a deactivate all other plugins or not.

    The website runs with ClassicPress 1.0.0, which is kind of similar to WP 4.9

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @mrlovebucket

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm the name of the active plugins on your website?

    In the meantime, please run the following check by keeping only Rank Math active o your website:
    https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

    This will not affect your users but will help find the culprit plugin, if any.

    Looking forward to helping you.

    Hello @rankmath,

    thank you for your quick answer.

    I’ve noticed that the problem exists only if I’m logged in.

    Here’s the list of the active plugins anyway:

    410 for WordPress
    AntiVirus
    ARI Fancy Lightbox
    BackWPup
    Blackhole for Bad Bots
    Block Bad Queries (BBQ)
    EWWW Image Optimizer
    Health Check & Troubleshooting
    iThemes Security
    Language Fallback
    Leaflet Maps Marker
    Menu Breadcrumb
    Mobile Menu
    My WP Translate
    NextGEN Gallery
    NextGEN Gallery Search
    Ninja Forms
    Optimize Database after Deleting Revisions
    Page-list
    Query Monitor
    Rank Math SEO
    Restore Link Title Field
    Shariff Wrapper
    Shortcodes Ultimate
    Testimonial Basics
    TinyMCE Advanced
    Webcraftic Clearfy
    Webcraftic Robin image optimizer
    WP Fastest Cache
    WP Photo Sphere
    WP Staging
    WP-Piwik

    I will also make a test with Health Check and let you know about the results.

    Have a nice day

    Plugin Author Rank Math

    (@rankmath)

    Hello @mrlovebucket

    Can you please run the Health Check and report back your findings by opening a new ticket here?
    https://support.rankmath.com/

    Looking forward to helping you.

    I would opening a ticket on your website, if I could.

    When I try to login it always says: “Something went wrong, please contact us.”

    This is why I’m answering here.

    I’ve tested the site with Health Check. It must be a bug in the Redirection module of RankMathSEO. With the Twentynineteen standard theme and no other plugins activated I can see my start site, but every link leads me to an internal server error or it repeats the link url forever. Here’s a sample:
    https://www.schreiner-straub.de/saunabau/infrarotanwendungen/https://www.schreiner-straub.de/saunabau/infrarotanwendungen/https://www.schreiner-straub.de/saunabau/infrarotanwendungen/https://www.schreiner-straub.de/saunabau/infrarotanwendungen/https://www.schreiner-straub.de/saunabau/infrarotanwendungen/https://www.schreiner-straub.de/saunabau/infrarotanwendungen/https://www.schreiner-straub.de/saunabau/infrarotanwendungen/https://www.schreiner-straub.de/saunabau/infrarotanwendungen/https://www.schreiner-straub.de/saunabau/infrarotanwendungen/https://www.schreiner-straub.de/saunabau/infrarotanwendungen/https://www.schreiner-

    I will leave the redirections module disabled for the moment.

    Byebye

    Plugin Author Rank Math

    (@rankmath)

    Hello,

    Please email us at support@rankmath.com

    and are you using WordPress in a folder?

    If so, that might be the issue and we are working on it.

    An update will be released in the coming week with the fix.

    In the meantime, if you want to try that version, please email us and we will take a look.

    Looking forward to helping you. Thank you.

    Plugin Author Rank Math

    (@rankmath)

    Hello,

    Assuming you do not need any further assistance, we are closing this topic.

    If you need any further assistance, please feel free to open new support topic and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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