Title: Internal Server Error
Last modified: February 7, 2018

---

# Internal Server Error

 *  Resolved [tps316](https://wordpress.org/support/users/tps316/)
 * (@tps316)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-524/)
 * On trying to update profile images. Same error with all plugins turned off. PHP7.1
   Max memory set to 256M, execution times set to 120 seconds. No issues uploading
   files from the front end with other plugins. This includes test uploading a 200MB.
   MP4 file and dozens of 3MB JPG,PNG files. One other item to note. the ADMIN user
   can change profile pics but no other user roles can. Also, the version prior 
   to 2.0 worked. Also, do you have a list of known plugins that may cause conflict?
 * [object Error]: {description: “JSON.parse Error: Invalid character at position:
   1”, message: “JSON.parse Error: Invalid character at position:1”, number: -2146822633,
   stack: “SyntaxError: JSON.parse Error: Invalid character at position:1 at n.parseJSON(
   [https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:16632](https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:16632))
   at a.parseJSON ([https://kcotb.org/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1:2:3802](https://kcotb.org/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1:2:3802))
   at onSuccess ([https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-functions.min.js?ver=4.9.4:1:5165](https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-functions.min.js?ver=4.9.4:1:5165))
   at d.success ([https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-fileupload.min.js?ver=4.9.4:1:6247](https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-fileupload.min.js?ver=4.9.4:1:6247))
   at t.success ([https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-jquery-form.min.js?ver=4.9.4:1:9992](https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-jquery-form.min.js?ver=4.9.4:1:9992))
   at i ([https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:2:27444](https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:2:27444))
   at j.fireWith ([https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:2:28155](https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:2:28155))
   at y ([https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:22290](https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:22290))
   at c ([https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:26922](https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:26922))”}
   
   description: “JSON.parse Error: Invalid character at position:1” message: “JSON.
   parse Error: Invalid character at position:1” number: -2146822633 stack: “SyntaxError:
   JSON.parse Error: Invalid character at position:1 at n.parseJSON ([https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:16632](https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:16632))
   at a.parseJSON ([https://kcotb.org/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1:2:3802](https://kcotb.org/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1:2:3802))
   at onSuccess ([https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-functions.min.js?ver=4.9.4:1:5165](https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-functions.min.js?ver=4.9.4:1:5165))
   at d.success ([https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-fileupload.min.js?ver=4.9.4:1:6247](https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-fileupload.min.js?ver=4.9.4:1:6247))
   at t.success ([https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-jquery-form.min.js?ver=4.9.4:1:9992](https://kcotb.org/wp-content/plugins/ultimate-member/assets/js/um-jquery-form.min.js?ver=4.9.4:1:9992))
   at i ([https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:2:27444](https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:2:27444))
   at j.fireWith ([https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:2:28155](https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:2:28155))
   at y ([https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:22290](https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:22290))
   at c ([https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:26922](https://kcotb.org/wp-includes/js/jquery/jquery.js?ver=1.12.4:4:26922))”
 * __proto__: Object
 * constructor: function SyntaxError() { [native code] }
    arguments: null caller:
   null length: 1 name: “SyntaxError”
 * prototype: Object
 * constructor: function SyntaxError() { [native code] }
    message: “” name: “SyntaxError”
 * toString: function toString() { [native code] }
 * __proto__: Object
 * __proto__: function() { [native code] }

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [tps316](https://wordpress.org/support/users/tps316/)
 * (@tps316)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-524/#post-9948416)
 * I see now that you hold for moderation. Please delete my post from yesterday.
   THis one has more details loaded including going through the conflict tests.
 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-524/#post-9952426)
 * Hi [@tps316](https://wordpress.org/support/users/tps316/),
 * Can you please check error.log file of your server and see if you have any errors
   there.
    If you are not sure where to find error.log file please contact your 
   hosting provider for assistance.
 * Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Internal Server Error’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
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 * 2 replies
 * 2 participants
 * Last reply from: [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-524/#post-9952426)
 * Status: resolved