Title: INTERNAL SERVER ERROR… Last modified: January 13, 2018 --- # INTERNAL SERVER ERROR… * Resolved [javib6](https://wordpress.org/support/users/javib6/) * (@javib6) * [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-520/) * Hi. I am utilizing a new payment gateway plugin via PaySimple that is activated& installed through Woocommerce. Basically, customers are having trouble paying via credit card on the checkout page. The page continues to relay back an INTERNAL SERVER ERROR when attempting payment, etc. * I have attempted to change themes but to no avail. I have never experienced this issue before but this is the ONLY payment gateway that I can utilize for customer payments. * Any ideas? This is urgent… thank you! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finternal-server-error-520%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * [Rajan Vijayan](https://wordpress.org/support/users/rajanit2000/) * (@rajanit2000) * [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-520/#post-9862230) * Hi [@javib6](https://wordpress.org/support/users/javib6/) * Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)( no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause. If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme- specific issue. If you don’t have access to your admin panel, access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients), or a file manager in your hosting account’s control panel, navigate to `/wp-content/themes/` and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue. If that does not resolve the issue, it’s possible that a `.htaccess` rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the `.htaccess` file. If you can’t find a `.htaccess` file, make sure that you have set your SFTP or FTP client to view invisible files. If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you. * Thanks Rajan V * Thread Starter [javib6](https://wordpress.org/support/users/javib6/) * (@javib6) * [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-520/#post-9862364) * Okay, I will give this a try… * Thread Starter [javib6](https://wordpress.org/support/users/javib6/) * (@javib6) * [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-520/#post-9863257) * Changing the .htaccess to a slightly different file name did NOT work… it just crashes the site. * Changing themes does NOT work either. * Where can I find the server error log?? * Thread Starter [javib6](https://wordpress.org/support/users/javib6/) * (@javib6) * [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-520/#post-9863375) * [14-Jan-2018 15:30:37 UTC] PHP Notice: WC_Cart::get_cart_url is **deprecated** since version 2.5! Use wc_get_cart_url instead. in /home/content/p3pnexwpnas12_data02/ 46/3796746/html/wp-includes/functions.php on line 3838 [14-Jan-2018 15:30:37 UTC] PHP Notice: WC_Cart::get_cart_url is **deprecated** since version 2.5! Use wc_get_cart_url instead. in /home/content/p3pnexwpnas12_data02/46/3796746/html/ wp-includes/functions.php on line 3838 [14-Jan-2018 15:30:57 UTC] PHP Notice: WC_Cart::get_cart_url is **deprecated** since version 2.5! Use wc_get_cart_url instead. in /home/content/p3pnexwpnas12_data02/46/3796746/html/wp-includes/functions. php on line 3838 [14-Jan-2018 15:30:57 UTC] The The “add_to_cart_fragments” hook uses out of date data structures and function is deprecated since version 3.2.6. Replace with woocommerce_add_to_cart_fragments. [14-Jan-2018 15:30:57 UTC] The WC_Cart::get_cart_url function is deprecated since version 2.5. Replace with wc_get_cart_url. [14-Jan-2018 15:31:00 UTC] PHP Notice: WC_Cart::get_cart_url is **deprecated** since version 2.5! Use wc_get_cart_url instead. in /home/content/ p3pnexwpnas12_data02/46/3796746/html/wp-includes/functions.php on line 3838 [ 14-Jan-2018 15:31:01 UTC] PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘woo_simplesetSelectedCountry’ not found or invalid function name in /home/content/p3pnexwpnas12_data02/46/3796746/html/wp- includes/class-wp-hook.php on line 286 [14-Jan-2018 15:31:03 UTC] PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘ woo_simplesetSelectedCountry’ not found or invalid function name in /home/content/ p3pnexwpnas12_data02/46/3796746/html/wp-includes/class-wp-hook.php on line 286[ 14-Jan-2018 15:31:12 UTC] id was called incorrectly. Order properties should not be accessed directly. Backtrace: require(‘wp-blog-header.php’), require_once(‘ wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_AJAX::do_wc_ajax, do_action(‘ wc_ajax_checkout’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, Woo_PaySimple_Payment_Gateway->process_payment, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0. [14-Jan-2018 15:31: 12 UTC] PHP Notice: get_currentuserinfo is **deprecated** since version 4.5.0! Use wp_get_current_user() instead. in /home/content/p3pnexwpnas12_data02/46/3796746/ html/wp-includes/functions.php on line 3838 [14-Jan-2018 15:31:12 UTC] PHP Notice: get_currentuserinfo is **deprecated** since version 4.5.0! Use wp_get_current_user() instead. in /home/content/p3pnexwpnas12_data02/46/3796746/html/wp-includes/functions. php on line 3838 [14-Jan-2018 15:31:12 UTC] PHP Notice: Undefined variable: obj_simple in /home/content/p3pnexwpnas12_data02/46/3796746/html/wp-content/plugins/woo- paysimple/includes/woo-paysimple-functions.php on line 19 [14-Jan-2018 15:31: 12 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas12_data02/ 46/3796746/html/wp-content/plugins/woo-paysimple/includes/woo-paysimple-functions. php on line 19 [14-Jan-2018 15:31:13 UTC] PHP Notice: get_currentuserinfo is ** deprecated** since version 4.5.0! Use wp_get_current_user() instead. in /home/ content/p3pnexwpnas12_data02/46/3796746/html/wp-includes/functions.php on line 3838 [14-Jan-2018 15:31:13 UTC] order_total was called incorrectly. Order properties should not be accessed directly. Backtrace: require(‘wp-blog-header.php’), require_once(‘ wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_AJAX::do_wc_ajax, do_action(‘ wc_ajax_checkout’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, Woo_PaySimple_Payment_Gateway->process_payment, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0. [14-Jan-2018 15:31: 13 UTC] id was called incorrectly. Order properties should not be accessed directly. Backtrace: require(‘wp-blog-header.php’), require_once(‘wp-includes/template- loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_AJAX::do_wc_ajax, do_action(‘wc_ajax_checkout’), WP_Hook- >do_action, WP_Hook->apply_filters, call_user_func_array, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, Woo_PaySimple_Payment_Gateway- >process_payment, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0. [14-Jan-2018 15:31:13 UTC] PHP Notice: Undefined property: stdClass::$transaction in /home/content/p3pnexwpnas12_data02/46/3796746/html/ wp-content/plugins/woo-paysimple/woo-paysimple.php on line 509 [14-Jan-2018 15: 31:13 UTC] PHP Notice: Undefined property: stdClass::$errors in /home/content/ p3pnexwpnas12_data02/46/3796746/html/wp-content/plugins/woo-paysimple/woo-paysimple. php on line 513 [14-Jan-2018 15:31:13 UTC] PHP Fatal error: Call to a member function deepAll() on null in /home/content/p3pnexwpnas12_data02/46/3796746/html/ wp-content/plugins/woo-paysimple/woo-paysimple.php on line 513 [14-Jan-2018 15: 35:06 UTC] PHP Notice: WC_Cart::get_cart_url is **deprecated** since version 2.5! Use wc_get_cart_url instead. in /home/content/p3pnexwpnas12_data02/46/3796746/ html/wp-includes/functions.php on line 3838 [14-Jan-2018 15:36:57 UTC] PHP Notice: WC_Cart::get_cart_url is **deprecated** since version 2.5! Use wc_get_cart_url instead. in /home/content/p3pnexwpnas12_data02/46/3796746/html/wp-includes/functions. php on line 3838 [14-Jan-2018 15:57:53 UTC] PHP Notice: WC_Cart::get_cart_url is **deprecated** since version 2.5! Use wc_get_cart_url instead. in /home/content/ p3pnexwpnas12_data02/46/3796746/html/wp-includes/functions.php on line 3838 * Thread Starter [javib6](https://wordpress.org/support/users/javib6/) * (@javib6) * [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-520/#post-9863417) * Can anyone assist? Thanks… * Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/) * (@fernashes) * Automattic Happiness Engineer * [8 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-520/#post-9865047) * Could you please paste a copy of your site’s System Status here? You can find it via WooCommerce > Status. * Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/) * (@fernashes) * Automattic Happiness Engineer * [8 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-520/#post-9888661) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘INTERNAL SERVER ERROR…’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 7 replies * 3 participants * Last reply from: [Hannah S.L.](https://wordpress.org/support/users/fernashes/) * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-520/#post-9888661) * Status: resolved