Title: Internal Server Error 500 Internal Server Error Last modified: August 20, 2016 --- # Internal Server Error 500 Internal Server Error * Resolved [fanaticjim](https://wordpress.org/support/users/fanaticjim/) * (@fanaticjim) * [14 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/) * I’ve read quite a few articles in the codex about this problem but didn’t really find an answer. The tech at Hostgator tells me the problem is there’s nothing in the girlsfootballshirts.com file. He also said he doesn’t think the .htaccess file is correct. My whole subdomain address is girlsfootballshirts.pigskinfanaticblog. com. * The .htaccess code below is the code I was given while I was on the Network Setup page. I then copied and pasted it into the .htaccess file after removing the other code that was in the file. * I copied this code from my .htaccess file: # BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ – [L] * # uploaded files RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L] * RewriteCond %{REQUEST_FILENAME} -f [OR] RewriteCond %{REQUEST_FILENAME} -d RewriteRule ^ – [L] RewriteRule . index.php [L] * # END WordPress * Does the .htaccess code look okay to you? Thanks for your help, Jim Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/page/2/?output_format=md) * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [14 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232589) * [http://girlsfootballshirts.pigskinfanaticblog.com/](http://girlsfootballshirts.pigskinfanaticblog.com/) looks like it’s pointed to a REAL subdomain and not to the root public_html of pigskinfanaticblog.com (the cgi_bin folder is a giveaway). * You need to point your subdomains to wherever WP is installed, not their OWN folders. * The .htaccess is fine. * Thread Starter [fanaticjim](https://wordpress.org/support/users/fanaticjim/) * (@fanaticjim) * [14 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232590) * Wow, what a fast answer. Thanks, I’ll go see if I can get that straight. * Thread Starter [fanaticjim](https://wordpress.org/support/users/fanaticjim/) * (@fanaticjim) * [14 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232645) * Hello again. I think the HostGator support person might have just messed up my WP installation more than it was. Can you take a look at this conversation and let me know. I’m particularly worried about where Jonathan says “It should now be working through a proxy : [http://pagewash.com”](http://pagewash.com”); the primary domain is pigskinfanaticblog.com. * CONVERSATION: I just received info from a WP Support person and he said my problem is, I don’t have my subdomain pointed to wherever WP is installed. How do I point my girlsfootballshirts.com subdomain to where my WordPress installation is? WP Support said I have my subdomain pointed at it’s own folder. * (03:42:37 PM) Jonathan Hi: What folder is the WordPress in? (03:42:50 PM) jim: pigskinfanaticblog.com (03:43:08 PM) jim: it’s installed on my pigskinfanaticblog. com (03:43:12 PM) Jonathan Hi: You want that WordPress to load on girlsfootballshirts. com (03:43:22 PM) jim: yes (03:43:48 PM) Jonathan Hi: No problem. (03:46:02 PM) Jonathan Hi: I will update you momentarily. (03:46:08 PM) jim: okay (03:46:35 PM) jim: in the future, can i use the redirect feature to do something like you’re doing? (03:47:06 PM) Jonathan Hi: Well there were a few issues. (03:47:13 PM) Jonathan Hi: First, this addon domain was not added on. (03:47:24 PM) Jonathan Hi: Additional domains need to be added in cPanel > Addon Domains (03:47:29 PM) jim: oh okay, i thought it was (03:48:49 PM) jim: i did that earlier using the Subdomains and that subdomain shows in my subdomain list (03:49:00 PM) Jonathan Hi: A subdomain means example.primary.com (03:49:06 PM) Jonathan Hi: An addon domain means newdomain.com (03:49:29 PM) jim: right thats what i have in my subdomain list (03:49:57 PM) Jonathan Hi: Yeah that means you just made “girlsfootballshirts. pigskinfanaticblog.com” (03:50:04 PM) jim: oh okay thats where i got off track, i didn’t use addon domain (03:50:10 PM) Jonathan Hi: Instead of : “girlsfootballshirt. com” (03:50:42 PM) jim: i see under the subdomains control panel it says NOT REDIRECTED (03:51:17 PM) jim: am i all messed up? (03:51:58 PM) Jonathan Hi: You don’t want to be in the subdomains section. (03:52:00 PM) Jonathan Hi: This is not a subdomain. (03:52:03 PM) Jonathan Hi: This is an addon domain. (03:52: 06 PM) jim: okay (03:52:45 PM) jim: should i remove the girlsfootballshirts.pigskinfanaticblog. com ? (03:52:51 PM) Jonathan Hi: Yes that is fine. (03:56:33 PM) jim: i do see the domain in the addon domain now (03:56:56 PM) Jonathan Hi: Yes I added that.:)( 03:57:05 PM) jim: okay (03:57:14 PM) Jonathan Hi: Okay the WordPress is now moved and the database has been updated for the new URL : girlsfootballshirts.com ( 03:57:27 PM) Jonathan Hi: **It should now be working through a proxy : [http://pagewash.com](http://pagewash.com)**( 03:57:31 PM) Jonathan Hi: [http://girlsfootballshirts.com](http://girlsfootballshirts.com)( 03:58:08 PM) jim: it shows on the addon domain page that it’s not redirected. Is that okay? (03:58:39 PM) Jonathan Hi: It should not be redirected. (03:59: 02 PM) jim: will this allow both pigskinfanaticblog.com and girlsfootballshirts. com to work on wordpress? (03:59:10 PM) Jonathan Hi: Yes indeed. (03:59:25 PM) jim: okay, I thank you very much Jonathan (03:59:42 PM) Jonathan Hi: No problem. Is there anything else I can assist with? (03:59:43 PM) jim: i guess we’re all done * I have a feeling Jonathan just sent me to left field. When I type in either of my domains pigskinfanaticblog.com or girlsfootballshirts.com , it takes me to my PigskinFanatic Blog site. I also don’t have a Network Admin on my dashboard either. I do have another Network Setup link but when I selected it it said there is already a network setup and running. * Jim * [Andrea Rennick](https://wordpress.org/support/users/andrea_r/) * (@andrea_r) * [14 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232664) * Are you trying to domain map the subdomain to a full domain? * Thread Starter [fanaticjim](https://wordpress.org/support/users/fanaticjim/) * (@fanaticjim) * [14 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232711) * Well actually, I’ve been trying to do it using the subdomain setup like it teaches in the All-In-One book for Dummies. I don’t even know what Domain Mapping is. * I’m getting more mixed up by the day. Not sure which way to turn. I thought I was really close when Ipstenu said I just needed to get my subdomain girlsfootballshirts. com pointed toward my WP installation which is installed on my pigskinfanaticblog. com site. Should I go back to the Hostgator support and tell them to reverse the work the other guy did? * Thanks from me. * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [14 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232726) * If you want to map a domain AND have WordPress handle it, there are two things that have to happen: * 1) You have to get the site working WITHOUT domain mapping. If that’s not working, doesn’t matter what else we do. * 2) You map the domain. * So where are we? * [Andrea Rennick](https://wordpress.org/support/users/andrea_r/) * (@andrea_r) * [14 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232752) * > I just needed to get my subdomain girlsfootballshirts.com pointed t * That’s not a subdomain. Thats a full domain. * If you followed the steps in the book, then you created a wildcard subdomain. You do not need to make an *actual* subdomin. * If you’re looking at a FULL domain, wait until you get to that chapter. * While there are a lot of steps in order, some can be skipped if they do not apply to you. * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [14 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232755) * And FYI, if you want to map domains, you can use subfolder blogs 🙂 * Thread Starter [fanaticjim](https://wordpress.org/support/users/fanaticjim/) * (@fanaticjim) * [14 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232854) * Hi, sorry I didn’t get back to you sooner. First, I’d don’t want to do domain mapping. Second I know the girlsfootballshirts.com is a full domain. I didn’t type that correctly as the subdomain looks like this, girlsfootballshirts.pigskinfanaticblog. com, in my file. Just needed to clear that up. * Moving on, are you telling me I don’t need to have both the *.pigskinfanaticblog. com and the subdomain girlsfootballshirts.pigskinfanaticblog.com? I can eliminate the girlsfootballshirts.pigskinfanaticblog.com and just use the wildcard *.pigskinfanaticblog. com. * Thanks for your help. I’m just sorry I’m not getting this faster :o( * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [14 years, 8 months ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232855) * Yes, you ONLY need *.pigskinfanaticblog.com – The only reason you MIGHT need to force another named subdomain in would be if you have one that you DO NOT want WordPress handling. Which does not sound like your case. * [trinityavatar](https://wordpress.org/support/users/trinityavatar/) * (@trinityavatar) * [14 years ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232917) * Hi, I’ve run into what I think is a similar situation. I’m getting a 500 Internal Server Error when I try to load my Dashboard. My main site is: luminancecoaching. com My subdomain should be: astrology.luminancecoaching.com How do I point my subdomain at my main luminancecoaching folder where the WordPress is installed? Where, specifically, does that need to be configured? Getting a bit fried over here, so any help would be deeply appreciated. Already installed Multisite, configured the wp-config & .htaccess according to instructions, purchased and configured a static IP with GoDaddy… just can’t get it to give me the dashboard! Thanks much in advance!! * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [14 years ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232918) * trinityavatar – Make a new topic please 🙂 * (see [http://support.godaddy.com/help/article/2290](http://support.godaddy.com/help/article/2290)– In step 6 you point it to /public_html/ instead of /public_html/astrology … or whatever GoDaddy has it set to) * [trinityavatar](https://wordpress.org/support/users/trinityavatar/) * (@trinityavatar) * [14 years ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232919) * Greetings, Half-Elf, I just created a new post without first reading the rest of your suggestion here… (Woops!) I’ll try that and then put the results of that effort into the new post. Thanks so much for your response and I’ll keep you, um, posted. Best, TrinityAvatar * [trinityavatar](https://wordpress.org/support/users/trinityavatar/) * (@trinityavatar) * [14 years ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232920) * P.S. Tried to access the Simple Control Panel, but as I don’t have a Dedicated Server, it’s a no go. I set the folder for the astrology subdomain in GoDaddy to “/public_html/” and am waiting for it to be updated. I’m hoping that’s what you meant? * [trinityavatar](https://wordpress.org/support/users/trinityavatar/) * (@trinityavatar) * [14 years ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/#post-2232921) * It’s updated, but still getting the 500 Internal Server Error. See continued post conversation [here](http://wordpress.org/support/topic/multisite-500-internal-server-error-on-launch-of-dashboard?). Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/page/2/?output_format=md) The topic ‘Internal Server Error 500 Internal Server Error’ is closed to new replies. ## Tags * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/) * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/) * 18 replies * 5 participants * Last reply from: [trinityavatar](https://wordpress.org/support/users/trinityavatar/) * Last activity: [14 years ago](https://wordpress.org/support/topic/internal-server-error-500-internal-server-error/page/2/#post-2232924) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics