Internal Server Error 500

  • gatewayprop

    (@gatewayprop)


    9 years, 3 months ago

    Our company uses WordPress for our website. I am not a developer or any kind of tech person. I am an office administrator. I have read through the other posts I have seen regarding this same issue and tried some of the things to see if it changed anything (using a different browser, trying the 2015 theme) but it has not reacted any differently. I am trying to upload a new theme when it reaches 100% and says connected to our site, it then goes to the error page. Can you tell me how to correct this issue? We have a website guy that has helped us in the past and he has corrected a few of the other issues that we have had since updating (links not working, etc) but he is unavailable right now and I really need to get this new theme uploaded.

Viewing 2 replies - 1 through 2 (of 2 total)
  • kmessinger

    (@kmessinger)

    9 years, 3 months ago

    Try to upload the theme with ftp or using the file manager provided by your host.

    Moderator t-p

    (@t-p)

    9 years, 3 months ago

    I am trying to upload a new theme when it reaches 100% and says connected to our site, it then goes to the error page.

    – Which theme? Where from?
    – What’s the complete error message?

Viewing 2 replies - 1 through 2 (of 2 total)
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