Internal Server Error 500

  • Resolved Hesadanza

    (@hesadanza)


    2 years, 7 months ago

    I’ve been using this plugin for a while without any issues, but yesterday it suddenly brought down my website with a 500 Internal Server Error. I know it was this plugin because I disabled all plugins on the backend, and re-enabled them one by one. When I re-enable this one, it causes the 500 error again, and it is automatically disabled. Any idea what might be causing it to crash, or tips for how to troubleshoot it? Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Hesadanza

    (@hesadanza)

    2 years, 7 months ago

    Hmm… there might be something more going on here. When I try to edit a post or page, I also get a 500 error. The Simple Banner plugin is disabled.

    Thread Starter Hesadanza

    (@hesadanza)

    2 years, 7 months ago

    I disabled and re-enabled all plugins (except for Simple Banner), and now I don’t get a 500 error when editing a post or page.

    Thread Starter Hesadanza

    (@hesadanza)

    2 years, 7 months ago

    And now I’ve re-enabled the Simple Banner plugin, and there is no 500 error. This is weird.

    Thread Starter Hesadanza

    (@hesadanza)

    2 years, 7 months ago

    So now I’m getting the same error when enabling Jetpack, so I think my issue is not connected to the Simple Banner plugin specifically. I will mark this issue as resolved for now.

    Thread Starter Hesadanza

    (@hesadanza)

    2 years, 7 months ago

    Looks like it might have been a PHP version problem, unrelated to this plugin.

    Plugin Author rpetersen29

    (@rpetersen29)

    2 years, 7 months ago

    Thanks for the update and glad it wasn’t the plugin’s issue. Let me know if I can be any help otherwise.

Viewing 6 replies - 1 through 6 (of 6 total)
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