Title: Internal Server Error Last modified: August 22, 2016 --- # Internal Server Error * [janew](https://wordpress.org/support/users/janew/) * (@janew) * [11 years, 3 months ago](https://wordpress.org/support/topic/internal-server-error-298/) * I have been receiving random Internal Server Error messages since installing this plugin. It never happened before but now it seems to happen quite often. I have only seen it on the backend – such as when I save a post – so I don’t know if it’s affecting the frontend at all. Doesn’t matter, I need it to stop doing that, it’s annoying. I haven’t lost anything – I can always just reload and it takes me back to my post and it has saved – but it’s tedious. I assume it’s something I have set incorrectly in the plugin, but I wouldn’t have a single clue as to where to start looking. I suppose I could just reset everything to default and start from scratch, but wouldn’t it be nicer if you just told me where to start looking? 🙂 Thanks! * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/) Viewing 10 replies - 1 through 10 (of 10 total) * [Gerroald](https://wordpress.org/support/users/gerroald/) * (@gerroald) * [11 years, 3 months ago](https://wordpress.org/support/topic/internal-server-error-298/#post-5807047) * Hi, * Could you update to the most current version and see if that helps? * Thanks, * Gerroald * Thread Starter [janew](https://wordpress.org/support/users/janew/) * (@janew) * [11 years, 3 months ago](https://wordpress.org/support/topic/internal-server-error-298/#post-5807057) * Didn’t help. 🙁 * Thread Starter [janew](https://wordpress.org/support/users/janew/) * (@janew) * [11 years, 3 months ago](https://wordpress.org/support/topic/internal-server-error-298/#post-5807058) * WAIT! Sorry, I thought you meant the new version of WordPress (I was using 4.1, it just updated itself to 4.1.1) but I just saw there’s a new update for this plugin. More testing required … will report back shortly! * Thread Starter [janew](https://wordpress.org/support/users/janew/) * (@janew) * [11 years, 3 months ago](https://wordpress.org/support/topic/internal-server-error-298/#post-5807062) * Nope, sorry, still getting the error message. * [wiselywoven](https://wordpress.org/support/users/wiselywoven/) * (@wiselywoven) * [11 years, 3 months ago](https://wordpress.org/support/topic/internal-server-error-298/#post-5807064) * I’m getting the same error repeatedly and seeming randomly when the website loads– even when I try to update plugin settings. * [wiselywoven](https://wordpress.org/support/users/wiselywoven/) * (@wiselywoven) * [11 years, 3 months ago](https://wordpress.org/support/topic/internal-server-error-298/#post-5807065) * I apologize if I am taking over this thread but I am having the same problem. I keep getting this warning (along with the Internal Server Error): * “Fatal error: Out of memory (allocated 30408704) (tried to allocate 1195477 bytes) in …wp-content/plugins/better-wp-security/modules/free/backup/class-itsec-backup. php on line 210” * [wiselywoven](https://wordpress.org/support/users/wiselywoven/) * (@wiselywoven) * [11 years, 3 months ago](https://wordpress.org/support/topic/internal-server-error-298/#post-5807066) * On line 210 (which the error refers to) it says: `$row[$j] = preg_replace( '#'. PHP_EOL . '#', "\n", $row[$j] );` * I’m also getting errors for line 145. * Thread Starter [janew](https://wordpress.org/support/users/janew/) * (@janew) * [11 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-298/#post-5807132) * Have just updated to 4.6.10 and still having the problem. It happens on both back and front end. * Other installed plugins: Akismet Auto ThickBox Plus Jetpack by WordPress.com Missed Schedule Simple Yearly Archive * Installed but not active: Add From Server * I will do the usual deactivation of these and re-test when I have the time, but’ til then maybe you know of conflicts that exist against any of these? Or can guess that certain ones may have a conflict, so I can start there? * Any help is appreciated. I think your plugin is otherwise great – easy to use and mostly easy to understand. 🙂 (The stuff I don’t understand, I leave alone!) * Thanks! * Thread Starter [janew](https://wordpress.org/support/users/janew/) * (@janew) * [11 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-298/#post-5807133) * UPDATE: * I deactivated all other plugins except Akismet and still get the Internal Server Error. * Then I reactivated all other plugins and deactivated iThemes Security. I no longer get the Internal Server Error. * So it’s definitely a problem with this plugin. Right? * I am going to try re-installing iThemes Security and leave the settings at Default and see what happens. * Thread Starter [janew](https://wordpress.org/support/users/janew/) * (@janew) * [11 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-298/#post-5807135) * Hmmm … not sure if I am just talking to myself here or if anyone is actually listening. * I re-installed iThemes Security and followed the popup instructions to get it going and then left it. No error messages. Then I went into the Dashboard and the first “High Priority” item was to schedule backups, so I did. I only checked the box to activate backups. And when I clicked Save Changes, I got the Internal Server Error. Then I got it a couple more times, while viewing and saving posts. I disabled Backups and no longer get the error message. * So here’s the thing: on installing the plugin, the first popup that comes up shows four things to do first, the first of which advises to backup the site. I click the button to do it and it shows “Waiting”. And it showed waiting for two or three hours before I finally clicked the Dismiss link in the bottom corner.( I should note that this happened the first time I installed as well – it took forever to backup and I hit Dismiss.) I don’t know if there’s too much on my site to backup or if there’s a corruption somewhere, but it really seems to have a problem backing it up, and it seems obvious that is what was throwing up the error messages. * Hopefully that helps you, Gerroald, pinpoint the problem in the plugin, or possibly let me know if there is something I can do to be able to use the Backups option. * Thanks! Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Internal Server Error’ is closed to new replies. * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351) * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/) * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq) * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/) * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/) * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/) ## Tags * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/) * 10 replies * 3 participants * Last reply from: [janew](https://wordpress.org/support/users/janew/) * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-298/#post-5807135) * Status: not resolved