Title: internal server error
Last modified: August 21, 2016

---

# internal server error

 *  Resolved [mimisya](https://wordpress.org/support/users/mimisya/)
 * (@mimisya)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-226/)
 * i try to exclude the category from the archive and the homepage.
    when i save
   it it and try to access my website this error comes out “Internal Server Error
 * The server encountered an internal error or misconfiguration and was unable to
   complete your request.
 * Please contact the server administrator, and inform them of the time the error
   occurred, and anything you might have done that may have caused the error.
 * More information about this error may be available in the server error log.”
 * please help me. i cant even access my admin panel.
    is it because of the code
   or the hosting

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [mimisya](https://wordpress.org/support/users/mimisya/)
 * (@mimisya)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-226/#post-4998248)
 * my website is anumax.com.my
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-226/#post-4998254)
 * Internal server errors (error 500) are often caused by plugin or theme function
   conflicts, so if you have access to your admin panel, try deactivating all plugins.
   If you don’t have access to your admin panel, try [manually resetting your plugins](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F).
   If that resolves the issue, reactivate each one individually until you find the
   cause.
 * If that does not resolve the issue, try switching to the Twenty Fourteen theme
   to rule-out a theme-specific issue. If you don’t have access to your admin panel,
   access your server via [FTP or SFTP](http://codex.wordpress.org/FTP_Clients),
   navigate to `/wp-content/themes/` and rename the directory of your currently 
   active theme. This will force the Twenty Fourteen theme to activate and hopefully
   rule-out a theme-specific issue.
 * If that does not resolve the issue, it’s possible that a `.htaccess` rule could
   be the source of the problem. To check for this, access your server via FTP or
   SFTP and rename the `.htaccess` file. If you can’t find a `.htaccess` file, make
   sure that you have set your FTP or SFTP client to view invisible files.
 * If you weren’t able to resolve the issue by either resetting your plugins and
   theme or renaming your .htaccess file, we may be able to help, but we’ll need
   a more detailed error message. Internal server errors are usually described in
   more detail in the server error log. If you have access to your server error 
   log, generate the error again, note the date and time, then immediately check
   your server error log for any errors that occurred during that time period. If
   you don’t have access to your server error log, ask your hosting provider to 
   look for you.
 *  Thread Starter [mimisya](https://wordpress.org/support/users/mimisya/)
 * (@mimisya)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-226/#post-4998259)
 * thank you 🙂 solved
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-226/#post-4998260)
 * You’re welcome!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘internal server error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/internal-server-error-226/#post-4998260)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics
