Title: internal server error
Last modified: August 21, 2016

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# internal server error

 *  [craig statham](https://wordpress.org/support/users/craig-statham/)
 * (@craig-statham)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-203/)
 * Hi all
 * Last night my website crashed right after I’d changed some code, and I got the
   Internal Server Error message. I now can’t access the website or the dashboard.
 * Did some searching and folks were talking about ftp access and htaccess, but 
   I have a very basic understanding of how this works and would need to be walked
   through it.
 * [http://www.stathamresearch.com](http://www.stathamresearch.com)
 * Thanks
    Craig

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Dave Naylor](https://wordpress.org/support/users/wpranger/)
 * (@wpranger)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-203/#post-4710648)
 * Basic FTP is really easy. It’s just like using a two pane file manager on your
   local computer. FileZilla is a simple to use cross-platform FTP client and there’s
   a guide to its use here:
 * [https://codex.wordpress.org/Using_FileZilla](https://codex.wordpress.org/Using_FileZilla)
 * Once you’ve connected to your site, navigate to the file that you edited and 
   clean up your mistake. Right-click and edit may work, otherwise download, edit,
   then re-upload.
 *  Thread Starter [craig statham](https://wordpress.org/support/users/craig-statham/)
 * (@craig-statham)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-203/#post-4710649)
 * Thanks. I’ve connected to my host (iPage) – is that FTP, as I can see a lot of
   file names on there? I just can’t seem to open them up and edit.
 *  [Dave Naylor](https://wordpress.org/support/users/wpranger/)
 * (@wpranger)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-203/#post-4710654)
 * You may have to select and download to your local machine. Open them in a text
   editor, edit and then re-upload the same edited file.
 *  Thread Starter [craig statham](https://wordpress.org/support/users/craig-statham/)
 * (@craig-statham)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-203/#post-4710656)
 * Thanks. Yes, I’ll try that.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘internal server error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [craig statham](https://wordpress.org/support/users/craig-statham/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/internal-server-error-203/#post-4710656)
 * Status: not resolved

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