Title: Internal server error Last modified: August 21, 2016 --- # Internal server error * Resolved [alfardo](https://wordpress.org/support/users/alfardo/) * (@alfardo) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/) * Hi there. i installed the plugin and built a back up, which seemed fine. it gave me a link. * I copied the link. Installed wp clone on the new location and pasted the link but when i tried to restore i got a server error. * It couldnt download the zip file from the first site. * 500 internal server error * Any ideas how to get round this * thank you * [http://wordpress.org/extend/plugins/wp-clone-by-wp-academy/](http://wordpress.org/extend/plugins/wp-clone-by-wp-academy/) Viewing 11 replies - 1 through 11 (of 11 total) * [wpacademy](https://wordpress.org/support/users/wpacademy/) * (@wpacademy) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872681) * sounds like the backup failed,what does it show as the size of the backup? * [Oiduts](https://wordpress.org/support/users/oiduts/) * (@oiduts) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872721) * Hi, I had the same issue, Can you help me? The size of mine was 18.9MB. I thought maybe the backup failed as well, so I deleted the back up, logged out of WP account. Re-logged back in did a new back up URL file – copy and pasted that one and the same error occurred. * Hoping you can help me work this out so I can restore this URL backup to a new WP location. * Thanks in advanced 🙂 Jema * [wpacademy](https://wordpress.org/support/users/wpacademy/) * (@wpacademy) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872723) * there’s a screenshot in [this](http://wordpress.org/support/topic/internal-server-error-139) thread (3rd post),is that the same error? * [Oiduts](https://wordpress.org/support/users/oiduts/) * (@oiduts) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872724) * Yes that is the same error 🙂 * [wpacademy](https://wordpress.org/support/users/wpacademy/) * (@wpacademy) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872726) * did you try the manual upload method described [here](http://wordpress.org/support/topic/have-zip-file-but-not-url#post-4032605)? also described [here](http://wordpress.org/support/topic/internal-server-error-on-backup#post-4326853)( last post) * [Oiduts](https://wordpress.org/support/users/oiduts/) * (@oiduts) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872733) * Hey i just tried to do the download of the ZIP file and upload through my FTP, but i tried the download 3 times after refreshing the window and deleting old back ups ect and it just keeps coming up with this: The requested URL was not found on this serve. Therefore the file didn’t download properly so I can’t upload to FTP. * Any help you can offer would be great. Thanks again, thus far you’ve been great 🙂 * [wpacademy](https://wordpress.org/support/users/wpacademy/) * (@wpacademy) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872735) * if you ftp into your main site,can you see any backup files in ‘wp-content/uploads/ wp-clone’? * [Oiduts](https://wordpress.org/support/users/oiduts/) * (@oiduts) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872736) * thanks that worked a GEM!!! any quick easy way to move images from one to the other so image URL’s still work? or is that something you need to upload regardless.. * THANK YOU * [wpacademy](https://wordpress.org/support/users/wpacademy/) * (@wpacademy) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872741) * images in the ‘uploads’ directory? * [Oiduts](https://wordpress.org/support/users/oiduts/) * (@oiduts) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872742) * Hey, thanks – I’m just going to manually upload them shouldn’t be an issue 🙂 Thanks! * [wpacademy](https://wordpress.org/support/users/wpacademy/) * (@wpacademy) * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872754) * ah okay,marking as solved.. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Internal server error’ is closed to new replies. * ![](https://ps.w.org/wp-clone-by-wp-academy/assets/icon-128x128.png?rev=2181280) * [Clone](https://wordpress.org/plugins/wp-clone-by-wp-academy/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-clone-by-wp-academy/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-clone-by-wp-academy/) * [Active Topics](https://wordpress.org/support/plugin/wp-clone-by-wp-academy/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-clone-by-wp-academy/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-clone-by-wp-academy/reviews/) * 11 replies * 3 participants * Last reply from: [wpacademy](https://wordpress.org/support/users/wpacademy/) * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-154/#post-3872754) * Status: resolved