Title: Internal Server 500 Error
Last modified: November 1, 2024

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# Internal Server 500 Error

 *  Resolved [Chigolo](https://wordpress.org/support/users/fitnsexy/)
 * (@fitnsexy)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/internal-server-500-error-5/)
 * Hi,
 * I want to make my backups automatically with a cronjob. Unfortunatelly it doesn`
   t work. I´m getting a Internal Server 500 Error:
 * **_Header:_**
 * **Content-Type:** text/html; charset=UTF-8
 * **Transfer-Encoding:** chunked
 * **Connection:** keep-alive
 * **Keep-Alive:** timeout=15
 * **Date:** Thu, 31 Oct 2024 23:00:23 GMT
 * **Server:** Apache
 * **X-Robots-Tag:** noindex, nofollow
 * **Expires:** Wed, 11 Jan 1984 05:00:00 GMT
 * **Cache-Control:** no-cache, must-revalidate, max-age=0
 * **_Body:_**
 *     ```wp-block-code
       <!DOCTYPE html> <html lang="de-DE"> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> <meta name="viewport" content="width=device-width"> <meta name='robots' content='max-image-preview:large, noindex, follow' /> <title>WordPress &rsaquo; Fehler</title> <style type="text/css"> html { background: #f1f1f1; } body { background: #fff; border: 1px solid #ccd0d4; color: #444; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif; margin: 2em auto; padding: 1em 2em; max-width: 700px; -webkit-box-shadow: 0 1px 1px rgba(0, 0, 0, .04); box-shadow: 0 1px 1px rgba(0, 0, 0, .04); } h1 { border-bottom: 1px solid #dadada; clear: both; color: #666; font-size: 24px; margin: 30px 0 0 0; padding: 0; padding-bottom: 7px; } #error-page { margin-top: 50px; } #error-page p, #error-page .wp-die-message { font-size: 14px; line-height: 1.5; margin: 25px 0 20px; } #error-page code { font-family: Consolas, Monaco, monospace; } ul li { margin-bottom: 10px; font-size: 14px ; } a { color: #2271b1; } a:hover, a:active { color: #135e96; } a:focus { color: #043959; box-shadow: 0 0 0 2px #2271b1; outline: 2px solid transparent; } .button { background: #f3f5f6; border: 1px solid #016087; color: #016087; display: inline-block; text-decoration: none; font-size: 13px; line-height: 2; height: 28px; margin: 0; padding: 0 10px 1px; cursor: pointer; -webkit-border-radius: 3px; -webkit-appearance: none; border-radius: 3px; white-space: nowrap; -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; vertical-align: top; } .button.button-large { line-height: 2.30769231; min-height: 32px; padding: 0 12px; } .button:hover, .button:focus { background: #f1f1f1; } .button:focus { background: #f3f5f6; border-color: #007cba; -webkit-box-shadow: 0 0 0 1px #007cba; box-shadow: 0 0 0 1px #007cba; color: #016087; outline: 2px solid transparent; outline-offset: 0; } .button:active { background: #f3f5f6; border-color: #7e8993; -webkit-box-shadow: none; box-shadow: none; } </style> </head> <body id="error-page"> <div class="wp-die-message"><p>Es gab einen kritischen Fehler auf deiner Website.</p><p><a href="https://wordpress.org/documentation/article/faq-troubleshooting/">Erfahre mehr über die Problembehandlung in WordPress.</a></p></div></body> </html>
       ```
   
 * **_The BackWPup log shows this:_**
 * [INFO] BackWPup 4.1.6; A project of WP Media
   [INFO] WordPress 6.6.2 auf [https://xxxxx/](https://xxxxx/)[
   INFO] Log-Level: Normal (übersetzt)[INFO] BackWPup-Auftrag: Monatl. Komplettsicherung(
   FTP)[INFO] Logfile ist: backwpup_log_fd9012_2024-11-01_05-49-05.html[INFO] Backup-
   Datei ist: EPS_mtl_Backup_2024-11-01_05-49-05_BCB57QNX04_UKB57QOU04.zip[01-Nov-
   2024 05:49:05] 1. Versuche, die Datenbank zu sichern …[01-Nov-2024 05:49:05] 
   Mit Datenbank xxx auf xxx verbunden[01-Nov-2024 05:49:05] Datenbank-Backup „xxx.
   sql“ mit 34,14 MB zur Backup-Datei-Liste hinzugefügt[01-Nov-2024 05:49:05] Datenbank-
   Backup fertig![01-Nov-2024 05:49:05] 1. Versuche, eine Liste der Verzeichnisse
   für das Backup zu erstellen …

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * (@saranshwpm)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/internal-server-500-error-5/#post-18113545)
 * Hello,
   Thank you for reaching out.Error 5xx are server errors and mostly happen
   due to low resources. Please make sure you have at least 256M memory limit and
   600 timeout settings.The backup log shared is not complete. Can you please share
   complete log along with debug information from BackWPUp>Settings>Information?
   Please hide the site details.Best Regards,
 *  Thread Starter [Chigolo](https://wordpress.org/support/users/fitnsexy/)
 * (@fitnsexy)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/internal-server-500-error-5/#post-18116841)
 * The problem must lie somewhere with the host, because everything worked without
   any problems for months, Synology Diskstation errors are ruled out, like FRITZ!
   Box. Nothing has been changed on the WP pages and other hosts work without any
   problems.
 *  Plugin Support [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * (@saranshwpm)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/internal-server-500-error-5/#post-18117865)
 * Hi,
   Thank you for your reply.Yes, you may ask them to check error logs where 
   they can pin point the issue and fix it from their end.Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Internal Server 500 Error’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/internal-server-500-error-5/#post-18117865)
 * Status: resolved