Title: Internal Notes for Shipstation
Last modified: April 7, 2021

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# Internal Notes for Shipstation

 *  Resolved [jayxe2727](https://wordpress.org/support/users/jayxe2727/)
 * (@jayxe2727)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/internal-notes-for-shipstation/)
 * Hello. I am trying to get internal notes to pass to shipstation from wc. Shipstations
   plugin supports internal comments and I created a custom field in woocommerce
   checkouts called Internal Comments and have tried everything I can to get the
   info to pass with no luck. Shipstation says it just works and I would have to
   reach out to wc for help. Anyone have any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [wpnomad a11n](https://wordpress.org/support/users/wpnomad/)
 * (@wpnomad)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/internal-notes-for-shipstation/#post-14296809)
 * Hi [@jayxe2727](https://wordpress.org/support/users/jayxe2727/) ,
 * To export custom field data to ShipStation, you would need to make code changes.
   You can follow the documentation here to add custom code to export the custom
   field data: [https://docs.woocommerce.com/document/shipstation-for-woocommerce/#section-5](https://docs.woocommerce.com/document/shipstation-for-woocommerce/#section-5)
 * Do let us know if you have any further queries.
 *  Thread Starter [jayxe2727](https://wordpress.org/support/users/jayxe2727/)
 * (@jayxe2727)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/internal-notes-for-shipstation/#post-14303038)
 * I understand how to get custom fields to pass and I have done that successfully
   however it is the Internal Notes that I am having trouble with. In shipstation
   Internal Notes is not a custom field it is just a normal field but woocommerce
   does not have a field called Internal Notes so I am just trying to get that to
   work. I tried internal_notes, internalnotes, and several other variations but
   no luck.
 *  Plugin Support [Tseten a11n](https://wordpress.org/support/users/tibetanitech/)
 * (@tibetanitech)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/internal-notes-for-shipstation/#post-14313120)
 * Hi [@jayxe2727](https://wordpress.org/support/users/jayxe2727/)
 * Did you check the `Private Note` option in the WooCommerce order details page?
   Here is a screenshot for reference:
 * ⌊https://d.pr/i/nKf2Zt⌉⌊https://d.pr/i/nKf2Zt⌉
    Link to image: [https://d.pr/i/nKf2Zt](https://d.pr/i/nKf2Zt)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Internal Notes for Shipstation’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-shipstation-integration/assets/icon-256x256.
   png?rev=3234406)
 * [ShipStation for WooCommerce](https://wordpress.org/plugins/woocommerce-shipstation-integration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-shipstation-integration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Tseten a11n](https://wordpress.org/support/users/tibetanitech/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/internal-notes-for-shipstation/#post-14313120)
 * Status: resolved