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[resolved] Internal error after upgrade to 2.0 woocommerce (8 posts)

  1. deifos
    Member
    Posted 2 years ago #

    I follow the step for upgrading, and all seemed to be ok when I click on return to the plugin page, error 500, internal error, and if I try to go to the site I get a white page nothing displays.
    Any ideas?

    http://wordpress.org/extend/plugins/woocommerce/

  2. Roy Ho
    Member
    Posted 2 years ago #

    Probably something didn't go right during the install...You can try FTPing to your site and renaming woocommerce plugin folder to something else. That should give you back access to your admin.

  3. deifos
    Member
    Posted 2 years ago #

    tried that, still nothing here

  4. Roy Ho
    Member
    Posted 2 years ago #

    You did make a backup prior to updating right?

  5. deifos
    Member
    Posted 2 years ago #

    I thought I did but I'm getting same error, and on my test environment works just fine, I dont know what happened.

    Thanks for replying by the way

  6. Roy Ho
    Member
    Posted 2 years ago #

    Another alternative is to ask your hosting company to roll you back to a date you know for sure is working. They will usually accommodate that.

  7. deifos
    Member
    Posted 2 years ago #

    thanks splahingpixels. what I just did is disable (renamed the plugins folder) through ftp now I have access to the admin area

  8. deifos
    Member
    Posted 2 years ago #

    Thanks splashing it was a pluging causing the issue I guess I have to update that one.

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