Support » Plugin: WP Mail SMTP by WPForms » Internal 500 server error

  • Resolved ExtraPaul

    (@extrapaul)



    After upgrading to last version (1.2.2), I get a Serveur internal error 500.
    I must delete the plugin folder to get back my site.
    Back to 1.2.0 : error 500.
    Back to… 0.11.2 : alright !

    SMTP Host : localhost
    SMTP port : 25
    Encryption : No
    Authentication : Yes: Use SMTP authentication.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    Could you please provide error logs that were generated when you updated to 1.2.2?

    I really need that information to understand the issue. You can get it from your hosting control panel or ask hosting support to provide one.

    I need those records in error_log, that appeared there right after you upgraded the plugin.

    ExtraPaul

    (@extrapaul)

    1. Plugin folder 0.11.2 deleted
    2. Plugin 1.2.1 copied
    3. Plugin 1.2.1 upgraded to 1.2.2 with the WordPress admin
    4. Plugin 1.2.2 activated… All in order but…

    … my SMTP parameters were gone. I suspected that, the first time I fire the update, my plugin was very old (maybe older than 0.11.2).

    Thus, all is ok, issue solved.

Viewing 2 replies - 1 through 2 (of 2 total)
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