Support » Plugin: Translate Multilingual sites - TranslatePress » Internal 500 error with YITH gift cards

  • Resolved balavander

    (@balavander)


    Hi,

    We already reported this issue on the free forum.
    There is confict between translate press and YITH gift cards plugin.
    Not sure what is causing the issue, but when both plugins are activated we are getting 500 internal error on our website.

    Steps to reproduce.

    Switch website language from primary to secondary language. (e.g. Serbian to English)
    Click on anything.

    Funfact is that when YITH gift card is disabled everything works fine.
    Also if you stay on primary language everything works fine.

    Just combination with YITH card activated and secondary language, website crashes.

    The page I need help with: [log in to see the link]

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  • Plugin Author Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Thank you for letting us know about your problem!

    You can open a ticket from our website because this needs to be investigated properly.

    Here is a link where you can open a ticket:https://translatepress.com/support/ask-a-presale-question/

    If there`s anything else, please let me know!

    Kind Regards,

    Plugin Support Denis

    (@sdenis)

    Since more than 6 days have passed since my colleague answered this ticket, we will close it and if you encounter other problems or have a question regarding TranslatePress, please create another ticket with the problem in question.

    Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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