Title: Intermittent User Creation
Last modified: August 30, 2016

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# Intermittent User Creation

 *  Resolved [jpf4s](https://wordpress.org/support/users/jpf4s/)
 * (@jpf4s)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/intermittent-user-creation/)
 * I love this tool when it works!
 * For some reason I am suffering an intermittent problem creating new users.
 * A new order today resulted in no new order being created and the below messages
   appearing in Moodle logs.
 * The web service function ‘unknown’ has been called.
    The web service function‘
   unknown’ has been called. The web service function ‘unknown’ has been called.
 * Yesterday a new order resulted in a new user being created successfully with 
   the following messages
 * The web service function ‘unknown’ has been called.
    The web service function‘
   unknown’ has been called. The web service function ‘unknown’ has been called.
   The user with id ‘2’ changed the password of the user with id ’55’. The user 
   with id ‘2’ created the user with id ’55’. The web service function ‘unknown’
   has been called. The user with id ‘2’ enrolled the user with id ’55’ using the
   enrolment method ‘manual’ in the course with id ‘6’. The user with id ‘2’ assigned
   the role with id ‘5’ to the user with id ’55’.
 * These 2 orders look the same in WP.
 * I have tested it like crazy and see it work every time.
 * Yet it fails for 50% of live orders/customers.
 * Any thoughts appreciated.
 * JP
 * [https://wordpress.org/plugins/moowoodle/](https://wordpress.org/plugins/moowoodle/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [DualCube](https://wordpress.org/support/users/dualcube/)
 * (@dualcube)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/intermittent-user-creation/#post-6753759)
 * Hi JP,
 * Thanks for reaching out to us!
 * Let me pass on this issue to the tech team, Many of our users is facing the same
   problem regarding creating new users. We are currently working on this phase 
   to resolve it and I would get back to you with the updates shortly.
 * _[ [Signature moderated](http://codex.wordpress.org/Forum_Welcome#Signatures)]_
 *  Thread Starter [jpf4s](https://wordpress.org/support/users/jpf4s/)
 * (@jpf4s)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/intermittent-user-creation/#post-6753763)
 * No problem, thanks for responding.
 * Let me know if you need any logs or anything.
 * I have studied Paypal Transactions and orders and can not find anything to differentiate
   between working and non working users/orders.
 *  Plugin Author [DualCube](https://wordpress.org/support/users/dualcube/)
 * (@dualcube)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/intermittent-user-creation/#post-6753833)
 * Hi JP,
 * Thanks for your response!
 * We are in a process of solving issues. We feel no need to provide any error logs
   from your end. If possible, you can share your server details and FTP credentials
   to our mail id [-cp@dualcube.com](https://wordpress.org/support/topic/intermittent-user-creation/-cp@dualcube.com?output_format=md).
 * Looking forward to your response.
 * Thanks & Regards,
    Priyasha Team Dualcube.
 *  Thread Starter [jpf4s](https://wordpress.org/support/users/jpf4s/)
 * (@jpf4s)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/intermittent-user-creation/#post-6753946)
 * Guys, have you had any luck with the intermittent problem?
 * We are continuing with the plugin and find it works for about 50% of the time.
 * We have tried two paid alternatives but find MooWoodle is the best of the three
   options. It feels better, usability and support better, and the working percentage
   is higher. We just need it to go to 100%.
 * Regards.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Intermittent User Creation’ is closed to new replies.

 * ![](https://ps.w.org/moowoodle/assets/icon-256x256.gif?rev=3366428)
 * [MooWoodle – WordPress Moodle LMS Integration, Sell Moodle Courses via WooCommerce](https://wordpress.org/plugins/moowoodle/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/moowoodle/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/moowoodle/)
 * [Active Topics](https://wordpress.org/support/plugin/moowoodle/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/moowoodle/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/moowoodle/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [jpf4s](https://wordpress.org/support/users/jpf4s/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/intermittent-user-creation/#post-6753946)
 * Status: resolved