Support » Plugin: Snowball » Interesting… when I click edit code in a block, page goes blank.

  • Resolved jcrs1987

    (@jcrs1987)


    I don’t know what else to say, it’s the first time that happens. Everything else is working fine except this. It happens with any kind of block, image, html, splash, etc.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author thomaspark

    (@thomaspark)

    Hey, thanks for the bug report. Obviously that should not be happening. This is what you should see:

    View post on imgur.com

    Does the entire page go blank white? Can you post a screenshot?

    Also, what operating system and browser are you on?

    Thread Starter jcrs1987

    (@jcrs1987)

    I’m on Windows 10 and Opera, tried Edge too. It used to work on both a week ago. : ( I touched the snowball-config.php file though (I don’t know what I was trying to do, but didn’t work in the end), after that, I reuploaded the original file, and nope… it’s dead, so it’s my fault, not a bug. Is there a way of resetting the plugin? (as deleting and reinstalling doesn’t work).

    • This reply was modified 5 years, 5 months ago by jcrs1987.
    Plugin Author thomaspark

    (@thomaspark)

    You should be able to reset the plugin by deactivating/deleting it, then re-installing/activating. Any Snowball articles you’ve made will be saved between installs.

    Thread Starter jcrs1987

    (@jcrs1987)

    I already did!, will try deactivating other plugins to see if there’s conflict…

    Thread Starter jcrs1987

    (@jcrs1987)

    Fixed it, it’s the 2FAS authenticator plugin! Now snowball works again!

    Plugin Author thomaspark

    (@thomaspark)

    Glad it’s working again! Thanks for the update.

    • This reply was modified 5 years, 5 months ago by thomaspark.
Viewing 6 replies - 1 through 6 (of 6 total)
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