• the plugin is interesting but the update (2.0) does not work and the developer does not respond… too bad!

    • This topic was modified 2 years, 4 months ago by Thx9999.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support tomwolf

    (@tomwolfhun)

    Hello!
    What is the problem and where/when have you contacted us? Let me know the issue and I can help you.

    Waiting for your reply,
    Tom
    Trustindex

    Thread Starter Thx9999

    (@s1france)

    Hello,

    An email to your support (support@trustindex.io) was sent on 25 October at 7:00 21PM. You answered me today and I have just answered you to clarify the problem.

    Thanks

    Hello!

    We need more information about the problem that would be revealed in the server (tipically Apache) log.
    We hope the problem is resolved, otherwise we are waiting for your mail at support@trustindex.io.
    In this case if you are satisfied with our plugin it would be an honor to change the rating stars.

    I close the ticket because you didn’t respond to our support email since 7 days.

    Dénes
    Trustindex

    Plugin Support tomwolf

    (@tomwolfhun)

    Hello @s1france ,

    Have you tried the new version?

    Tom
    Trustindex

    Thread Starter Thx9999

    (@s1france)

    Hello,
    Yes the latest version works. I change the note

    Plugin Support tomwolf

    (@tomwolfhun)

    Thank you, @s1france !

    New version will arrive in these days. (Next updates will make it easier to manage your profile.) Keep the plugin always up-to-date.

    Feel free to write to us, if you need any assistance,
    Tom
    Trustindex

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Interesting but the update (2.0) does not work.’ is closed to new replies.