Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mat

    (@mateustav)

    Hey Kimberly,

    Oh no! First of all, I’m very sorry for the inconvenience – this shouldn’t have happened. Second, thanks for letting us know! We have our development team looking into this issue right now and I’ll let you are ready to integrate your Wishpond account with Infusionsoft.

    Cheers,
    Mateus

    Plugin Author Mat

    (@mateustav)

    Hey Kimberly,

    Here’s a quick way to temporarily solve this. In your Infusionsoft account, install an app… like any app, even if you don’t use it. Once this is done, you will be able to connect your Wishpond account with your Infusionsoft one.

    We’re working to get it integrated the right way without the need of any app. I’ll let you know once it’s properly fixed!

    Cheers,
    Mateus

    Thread Starter kimberlyholmes

    (@kimberlyholmes)

    Thanks for the reply!

    So, I followed those steps and I’m getting the same error:

    We’re sorry, but something went wrong.
    If you are the application owner check the logs for more information.

    Do I have to install your app from within Infusionsoft, maybe?

    Plugin Author Mat

    (@mateustav)

    Hey Kimberly,

    Do you mind sending an email to mateus@wishpond.com and telling the email address you use to connect with your Wishpond account? I’ll help you from there!

    Cheers,
    Mateus

    Plugin Author Mat

    (@mateustav)

    Hey Kimberly,

    Were you able to solve the issue? We built a step-by-step tutorial with screenshots on how to get it done. Check it out: https://integrations.wishpond.com/infusionsoft.

Viewing 5 replies - 1 through 5 (of 5 total)
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