Support » Plugin: NanoSupport — Support Ticketing & Knowledgebase for WordPress » Integration with Traditional Contact Form

  • Resolved Mauwiks

    (@its7376)


    I would like to ask if the plugin could be integrated with my current contact form, such as if somebody message using it on my website. If so, could you send me a link how do we integrate it or tutorial to do so? As well as make it auto generate the registration of user and inform through email that they should open a ticket for further support issue instead of using the contact form.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mayeenul Islam

    (@wzislam)

    I’m afraid, cannot fully undetstand your requirement: contact form + registration + new ticket – thing’s not clear to me.

    You can add screenshot, drawing, and/or example to make it clear to us.

    What I mean is to integrate or use a traditional contact form like contact form 7 plugin instead of the nanosupport form that is built-in with the same functionalities or features like automatic registration of users who submitted a ticket (if enabled) from that contact form (not on nanosupport).

    Plugin Author Mayeenul Islam

    (@wzislam)

    I’ve never seen using Contact Form 7 for registering users. Can I have a demonstration, please?

    From the bird-eye view to the issue, NanoSupport ticket submission is not currently (v0.5.0) possible with any other form other than NanoSupport.

    Nevermind about the contact form. You already got it. Thanks for the clarification!

Viewing 4 replies - 1 through 4 (of 4 total)
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