• Resolved mycustomsoftware

    (@mycustomsoftware)


    Does this plugin integrate and update orders with the actual shipment tracking numbers from providers like USPS, UPS or Fedex?

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  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hello,

    If you are looking to integrate the plugin with carriers (USPS, DHL, FedEx, UPS, etc.) then unfortunately, that is currently not possible with the plugin.

    As a workaround, you’ll need to add a new “Custom Field” for tracking number by navigating to the “Custom Fields” tab. Then you would need to add a new email which could be added by navigating to the “Emails” tab. In this email, in place of the tracking number you could mention the slug of the new Custom Field you just created. After this, you would need to add a new “Status” by going to the “Statuses” tab and you could name it “Shipped” and select the email you created for this in the previous step.

    So, now as you receive the tracking number from the drop-shipping stores, you would need to add the tracking number to the order by going to the “Orders” tab and selecting the order to which it belongs. Next, you can update the status of this order to the status you just created and the customer would be sent an email along with the tracking number.

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