Title: Integration with Printful
Last modified: June 16, 2026

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# Integration with Printful

 *  [mjaitly123](https://wordpress.org/support/users/mjaitly123/)
 * (@mjaitly123)
 * [1 day, 23 hours ago](https://wordpress.org/support/topic/integration-with-printful/)
 * My WooCommerce store is connected to Printful and I have installed the Printful
   plugin in my site (this is mandatory). However, after every few days, the connection
   with Printful breaks. This is wasting a lot of my time. The plugin in its status
   check of my site is giving the warning message ‘if your currently setup WordPress
   site URL is redirected to another URL the integration might not work correctly.
   Typically, this happens with incorrect http to https redirects. Go to Settings-
   > General to fix this.”
 * I checked the General settings section of my site and the URLs there match exactly
   the URL in my Printful settings exactly (not even a ‘/’ present in the end). 
   Can anyone let me know why I am still getting the above warning message in red.
   I suspect this is leading to the frequent disconnects.
 * In case there can be more reasons for disconnects, can someone please let me 
   know what else to check? The problem does not seem to lie at my host’s end. The
   PHP limit is set to maximum and so on. I am using plugins like RankMath, Updraft,
   Advanced Database Cleaner, etc. Could a plugin be causing the disconnects?
 * I will be thankful if someone can help me with the above.
 * Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Support [Frank Remmy (woo-hc)](https://wordpress.org/support/users/frankremmy/)
 * (@frankremmy)
 * [1 day, 22 hours ago](https://wordpress.org/support/topic/integration-with-printful/#post-18940158)
 * Hi [@mjaitly123](https://wordpress.org/support/users/mjaitly123/),
 * I understand how frustrating that must have been for you.
 * Since the Printful plugin is a separate, Printful-built integration rather than
   something developed by WooCommerce, the deepest investigation into the warning
   message and the underlying OAuth/connection handling would need to go through
   their support at [support@printful.com](https://wordpress.org/support/topic/integration-with-printful/support@printful.com?output_format=md)
   or their Help Center (see our [Support Policy](http://woocommerce.com/support-policy)).
   That said, a few things are worth ruling out on the WooCommerce/WordPress side
   first.
 * On the redirect warning: matching URLs in Settings → General doesn’t guarantee
   there’s no redirect happening at the actual HTTP level. Printful’s check is based
   on the live server response, not the WordPress option value. Try running `curl-
   I` against the exact URL you’ve entered in Printful’s settings (or use an online
   redirect checker). If it comes back with a 301/302 instead of a 200, that’s your
   answer. This is commonly caused by host-level www/non-www enforcement, a CDN 
   forcing HTTPS, or a security plugin doing the same thing independently of your
   WordPress setting. Worth also double-checking that your permalinks aren’t set
   to “Plain” (Settings > Permalinks), and that the store URL in Printful’s settings
   doesn’t include wc-api/v1 or /shop/ in it, both are known to cause similar redirect-
   detection issues.
 * On the recurring disconnects: Advanced Database Cleaner (ADC) is a solid lead
   to test directly. A number of WooCommerce integrations, including OAuth-based
   ones, store their connection tokens as transients So if ADC is set to periodically
   purge transients, that could plausibly explain a disconnect cadence that lines
   up with “every few days.” Try excluding Printful-related transients from its 
   cleanup rules, or disabling it temporarily, and see if that changes anything.
 * If the disconnects continue after ruling those out, Printful’s support will have
   visibility into the token refresh and connection state on their end that we can’t
   see from here.

Viewing 1 replies (of 1 total)

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## Tags

 * [printful](https://wordpress.org/support/topic-tag/printful/)

 * 1 reply
 * 2 participants
 * Last reply from: [Frank Remmy (woo-hc)](https://wordpress.org/support/users/frankremmy/)
 * Last activity: [1 day, 22 hours ago](https://wordpress.org/support/topic/integration-with-printful/#post-18940158)
 * Status: not resolved