Integration: Browser & Multiple

  • Resolved atty31

    (@atty31)


    1 year, 1 month ago

    Hi I have the latest version of the plugin & woocommerce & wordpress and I don’t understand why my PageView integration is set to Browser . Shouldn’t it be Multiple ? Can you share some light about this ?

    Here is a screenshot: https://i.imgur.com/U8G2ntB.png

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • anastas10s

    (@anastas10s)

    1 year, 1 month ago

    Hi there @atty31 👋

    Thanks for reaching out about this.

    Integration: Browser & Multiple

    From what I gather, you are inquiring why the PageView event is showing up as Browser in the Integration column, instead of Multiple, like the rest below it (in the screenshot you are sharing). Am I getting this?

    To get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here?

    Once you’ve done that, you can paste it here or into our https://quickforget.com/ service and send that secret link here.

    Looking forward to hearing from you!

    • This reply was modified 1 year, 1 month ago by anastas10s. Reason: added clarification
    Thread Starter atty31

    (@atty31)

    1 year, 1 month ago

    Hi Pepe,

    Thanks for your response.

    Am I getting this?

    Yes, your are getting it right. The PageView is showing up as Browser and NOT as Integration . Here is the link: https://quickforget.com/s/c68b1839301681afcec2a40b2d326bd349f62cfed39a5276

    Let me know if you need more info.

    Thanks

    carolm29 (woo-hc)

    (@carolm29)

    1 year, 1 month ago

    Hey, @atty31!

    Thank you for the report and clarification.

    Please note that the Page View is supposed to be sent only from the browser in our extension.

    Some events are sent over only from Browser vs. both Browser and Server due to something that Facebook calls “deduplication”.

    This is also covered in the Facebook documentation here: https://developers.facebook.com/docs/marketing-api/conversions-api/deduplicate-pixel-and-server-events

    I hope this was clarifying. If you face any issues or have any questions, please let us know so we can assist you further.

    Have a wonderful day!

    anastas10s

    (@anastas10s)

    1 year ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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