Support » Plugin: NanoSupport — Support Ticketing & Knowledgebase for WordPress » Integrate with an existing User reg/login system

  • Resolved cdmweb


    We already have a (non-Wordpress) website that uses our own user registration/login system, and we would like to set up this plugin so as our users are not required to create a second set of login details in order to use the support desk. We have the plugin set up on our marketing site which does use WordPress, however it is the user login for our other non-WP site that we are interested in using.

    The way I envisioned this working was as follows:

    1) The user logs into our (non-Wordpress) site and clicks the link for ‘Support’…
    2) The ‘Support’ link takes them to our WordPress site running this plugin…
    3) The plugin examines the user’s session, finds a valid login, and knows that this user does not need to create a separate login for the support desk

    Before embarking on this project I thought I’d ask if anyone has had any success doing something similar, or indeed if the plugin developer can advise as to the best method for achieving this?

    Many thanks!

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