Title: Instantly crashed site.
Last modified: September 3, 2016

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# Instantly crashed site.

 *  [Micro User](https://wordpress.org/support/users/micro-user/)
 * (@micro-user)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/instantly-crashed-site/)
 * I installed the plugin and after which it gave the following message.
 * Oh No!! You have custom_header activated in your functions.php. Open that file
   and remove:
    add_theme_support( ‘custom-header’ );
 * This is apparently due to me having a custom Genesis child theme that handles
   header features as well. Anyway, I following the instructions and it instantly
   trashed the entire site from loading. I fixed it by using FTP access to the functions.
   php file and replaced the changed one with a good one.
 * Plugin was a fail and should no way suggest things to crash your site.

The topic ‘Instantly crashed site.’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/genesis-logo-uploader.svg)
 * [Easy Genesis Logo Uploader](https://wordpress.org/plugins/genesis-logo-uploader/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/genesis-logo-uploader/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/genesis-logo-uploader/)
 * [Active Topics](https://wordpress.org/support/plugin/genesis-logo-uploader/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/genesis-logo-uploader/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/genesis-logo-uploader/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [Micro User](https://wordpress.org/support/users/micro-user/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/instantly-crashed-site/)