Title: Installing Themes
Last modified: August 19, 2016

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# Installing Themes

 *  [gwentphotographic](https://wordpress.org/support/users/gwentphotographic/)
 * (@gwentphotographic)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/installing-themes-5/)
 * Please forgive me for this but I am completely new to WordPress. I have tried
   to search for keywords or selected different options in the dialogue box but 
   get **“An unknown error occured”** reply. Can anyone suggest whats going on?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/installing-themes-5/#post-1628916)
 * Have you tried:
 * – deactivating **all** plugins to see if this resolves the problem? If this works,
   re-activate the plugins one by one until you find the problematic plugin(s).
 * – switching to the default theme to rule out any theme-specific problems?
 *  Thread Starter [gwentphotographic](https://wordpress.org/support/users/gwentphotographic/)
 * (@gwentphotographic)
 * [15 years, 9 months ago](https://wordpress.org/support/topic/installing-themes-5/#post-1629123)
 * Thanks esmi I will give it a go.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Installing Themes’ is closed to new replies.

## Tags

 * [Themes](https://wordpress.org/support/topic-tag/themes/)
 * [unknown error](https://wordpress.org/support/topic-tag/unknown-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [gwentphotographic](https://wordpress.org/support/users/gwentphotographic/)
 * Last activity: [15 years, 9 months ago](https://wordpress.org/support/topic/installing-themes-5/#post-1629123)
 * Status: not resolved

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