Title: Installing plugins
Last modified: August 21, 2016

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# Installing plugins

 *  [WA MSP](https://wordpress.org/support/users/wa-msp/)
 * (@wa-msp)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/installing-plugins-14/)
 * When using the install plugins feature on my wordpress.org dashboard, when I 
   try to Search Plugins for collapse-o-matic, I get this message:
 * > An unexpected error occurred. Something may be wrong with WordPress.org or 
   > this server’s configuration. If you continue to have problems, please try the
   > support forums.
 * When I try to upload a zip file, I get this message:
 * > Unable to create directory wp-content/uploads/2014/01. Is its parent directory
   > writable by the server?
 * I am working in an environment where I need to sign-in to the FTP code. What 
   do I need to do to install a plugin through the WordPress system?

The topic ‘Installing plugins’ is closed to new replies.

## Tags

 * [collapse-o-matic](https://wordpress.org/support/topic-tag/collapse-o-matic/)
 * [install plugins](https://wordpress.org/support/topic-tag/install-plugins/)

 * 0 replies
 * 1 participant
 * Last reply from: [WA MSP](https://wordpress.org/support/users/wa-msp/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/installing-plugins-14/)
 * Status: not resolved

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