Title: Installing plugin failed
Last modified: August 19, 2016

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# Installing plugin failed

 *  [wealthline](https://wordpress.org/support/users/wealthline/)
 * (@wealthline)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/installing-plugin-failed/)
 * I got this message when trying to install plugins and WP update.
 * “Error: There was an error connecting to the server, Please verify the settings
   are correct.”
 * I got by default the hosting name, username, password, but when I clicked “Proceed”
   I got the above message.
 * What should I do?
 * There are two options of connection types: ftp and ftps (SSL). How do I know 
   that I should choose any one of the two options?
 * Please help me. Thank you.

Viewing 1 replies (of 1 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/installing-plugin-failed/#post-1122585)
 * Contact your hosting provider. They should be able to tell what what connection
   types they support and any extra details that you might need.

Viewing 1 replies (of 1 total)

The topic ‘Installing plugin failed’ is closed to new replies.

## Tags

 * [install plugins](https://wordpress.org/support/topic-tag/install-plugins/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 1 reply
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [16 years, 9 months ago](https://wordpress.org/support/topic/installing-plugin-failed/#post-1122585)
 * Status: not resolved

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