Title: installing new theme
Last modified: February 22, 2017

---

# installing new theme

 *  [actiwork](https://wordpress.org/support/users/actiwork/)
 * (@actiwork)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/installing-new-theme-21/)
 * Hi, from the themes section, add new, I get this error:
    There was an unexpected
   error. There is something wrong with WordPress.org or the configuration of this
   server. If you continue to have problems, ask for help on the support forum. 
   How can I fix?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/installing-new-theme-21/#post-8835363)
 * As far as I am aware, there are no issues at wordpress.org, so the problem must
   be at your hosts’ end. Try contacting your hosts and asking them to investigate
   why your site is unable to contact wordpress.oprg.
 *  [67tallchris](https://wordpress.org/support/users/67tallchris/)
 * (@67tallchris)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/installing-new-theme-21/#post-8835442)
 * Hi [@actiwork](https://wordpress.org/support/users/actiwork/),
 * Have you tried disabling all plugins then trying to add another theme? Was there
   any additional information in the error?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘installing new theme’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [67tallchris](https://wordpress.org/support/users/67tallchris/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/installing-new-theme-21/#post-8835442)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics