Installing GA

  • Resolved redswirl

    (@redswirl)


    2 years, 2 months ago

    Hi

    Does your plugin install the GA code or do I still need to do this? I connected the site to GA account. Authenticated but nothing to choose under select profile. GA also does not seem to pick up users going on the site?

    Thanks
    Vernita

Viewing 3 replies - 1 through 3 (of 3 total)
  • Zainab Afaq

    (@wpzainab)

    2 years, 2 months ago

    Hi @redswirl,

    This might be because of Google Analytics 4. Google Analytics has just moved to Google Analytics 4 and with that, it has removed the by default backward compatibility of UA code for new users.

    If your Google Analytics code starts with G-****** then you are using Google Analytics 4.

    We have written a detailed guide on how to turn on the Google Analytics UA code compatibility to use it with Analytify.

    Please check our guide here: https://analytify.io/doc/how-to-integrate-analytify-with-google-analytics-4-ga4/

    Note: You cannot downgrade a GA 4. You would have to create a new account with UA compatibility.

    Until the update of Analytify, you have to enable the UA compatibility option in Google Analytics. Our team is working on GA4 compatibility of Analytify and soon we will release Analytify’s new version with Google Analytics GA4 Tracking code compatibility.

    Thread Starter redswirl

    (@redswirl)

    2 years, 2 months ago

    Thank you for your quick answer. That worked.

    Kind Regards
    Vernita

    Zainab Afaq

    (@wpzainab)

    2 years, 2 months ago

    Hi @redswirl,

    That’s great.

Viewing 3 replies - 1 through 3 (of 3 total)
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