Title: installing error when installing
Last modified: August 20, 2016

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# installing error when installing

 *  Resolved [Nic_b](https://wordpress.org/support/users/nic_b/)
 * (@nic_b)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/installing-error-when-installing/)
 * Hi all,
 * I’ve been looking at this for hrs and been reading/trying everything I can think
   of to work around. I have used wordpress before (for this site and this host 
   with no probs and other sites/hosts too with no probs).
 * I keep getting a 500 error. I’m looking to install into nosquares.com.au/blog
 * I have deleted, re-installed and changed my MYSQL database and updated the config
   file with that. Done the same with all wordpress files and checked/updated all
   details to make sure correct. Changes permissions to my .htaccess file.
 * I have spoken to my host and they said it was an install prob, so I deleted all
   wp files from the server and checked everything locally then put the wp files
   up again.
 * I’ve checked the error log and it comes up with this:
 * [Wed Aug 17 16:51:28 2011] [error] [client xxxx] File does not exist: /home/nos47010/
   public_html/500.shtml
    [Wed Aug 17 16:51:28 2011] [error] [client xxxx] SoftException
   in Application.cpp:601: Directory “/home/nos47010/public_html” is writeable by
   group
 * Can anyone help me with this?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/installing-error-when-installing/#post-2247588)
 * public_html permission normally in cpanel is 750
 *  Thread Starter [Nic_b](https://wordpress.org/support/users/nic_b/)
 * (@nic_b)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/installing-error-when-installing/#post-2247643)
 * Ah have changed the permissions for public_html to 750, then deleted the database
   and created a new one and works perfectly!!
 * Thanks [@govpatel](https://wordpress.org/support/users/govpatel/)
 * Awsome!
 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/installing-error-when-installing/#post-2247672)
 * You are welcome

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘installing error when installing’ is closed to new replies.

## Tags

 * [internal-error](https://wordpress.org/support/topic-tag/internal-error/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 3 replies
 * 2 participants
 * Last reply from: [govpatel](https://wordpress.org/support/users/govpatel/)
 * Last activity: [14 years, 10 months ago](https://wordpress.org/support/topic/installing-error-when-installing/#post-2247672)
 * Status: resolved

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