Installing child theme (4 posts)

  1. jimbolad
    Posted 2 years ago #

    Hi, I have a theme installed on my wordpress site and all of the content is live. I want to use a child theme provided by the author to edit some of the code in the main theme. MY problem is when I try to install and upload the theme.

    I get this error message?

    "Unpacking the packageā€¦

    Fatal error: Call to undefined function mbstring_binary_safe_encoding() in /var/www/vhosts/rescue2.co.uk/httpdocs/wp-admin/includes/class-wp-filesystem-ftpext.php on line 121"

    It seems a very unique error message and I dont really know where to start

    Any help much apperciated thanks

  2. Krishna
    Posted 2 years ago #

    What theme? Where did you download it from?

  3. jimbolad
    Posted 2 years ago #

    Its called risen and I downloaded it from theme forest... cheers

  4. Krishna
    Posted 2 years ago #

    The error is specific to your theme.

    Sorry, you need to contact the theme vendor as we do not support themes from commercial sources.

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