Support » Plugins » Installing bbPress Gave me the Fatal Error and Blocked my Dashboard

  • I know this issue has been addressed in other posts but I haven’t seen an instance where the Dashboard is no longer accessible so bear with me. Here’s what is going on:

    I recently installed the Ines theme which is compatible with my newly installed BuddyPress. I started by downloading bbPress to set up my forum. The download occurred successfully and when I clicked activate the Fatal Error appeared:

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /home4/eigfivni/public_html/shopcents/wp-admin/includes/template.php on line 954

    Now, I have access to see the website but when I try to access the Dashboard, the Fatal Error comes back. The website is however I had the site in maintenance mode so you, nor anyone else will be able to see it 🙁

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  • That’s not a plugin-specific error. Try increasing the memory available to PHP:

    And, no, you don’t need access to your dashboard for this.

    Yes, I have read this post before but I’m afraid I don’t know how to access this php file. I realize I should be able to get to it using the hosting server (which is HostMonster). Is this the only fix?

    Moderator James Huff


    Volunteer Moderator 🚀

    Here are three ways to increase PHP’s memory allocation:

    1. If you can edit or override the system php.ini file, increase the memory limit. For example, memory_limit = 256M

    2. If you cannot edit or override the system php.ini file, add php_value memory_limit 256M to your .htaccess file.

    3. If neither of these work, it’s time to ask your hosting provider to temporarily increase PHP’s memory allocation on your account. Keep in mind that most decent hosting providers allocate 32 MB to PHP under each account, and most decent hosting providers allow users to temporarily increase the memory allocation. If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

Viewing 3 replies - 1 through 3 (of 3 total)
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