Title: Installer.php error
Last modified: August 20, 2016

---

# Installer.php error

 *  Resolved [avatar33](https://wordpress.org/support/users/avatar33/)
 * (@avatar33)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/installerphp-error/)
 * Hello,
 * I tried this plugin for the 1st time today to try to backup and restore a client’s
   site, but I got an error when restoring my package, here’s a screenshot: [http://i.imgur.com/G9hUM.png](http://i.imgur.com/G9hUM.png)
 * ——————————————————-
    Please try again an issue has occurred.
 * server code: 200
    status: OK response: Warning: ZipArchive::extractTo(/home/bensibg/
   public_html/franchise/.git/objects/pack/pack-2f035c67302b9a5d8329fa8303c1a927bb29d36e.
   idx) [ziparchive.extractto]: failed to open stream: Permission denied in /home/
   bensibg/public_html/franchise/installer.php on line 574
 * Warning: ZipArchive::extractTo(/home/bensibg/public_html/franchise/.git/objects/
   pack/pack-2f035c67302b9a5d8329fa8303c1a927bb29d36e.pack) [ziparchive.extractto]:
   failed to open stream: Permission denied in /home/bensibg/public_html/franchise/
   installer.php on line 574
 * Warning: ZipArchive::extractTo(/home/bensibg/public_html/franchise/.htaccess)[
   ziparchive.extractto]: failed to open stream: Permission denied in /home/bensibg/
   public_html/franchise/installer.php on line 574
    {“pass”:1,”table_count”:17,”
   table_rows”:1093,”query_errs”:0} ——————————————————-
 * The weird thing is that the website seems to have been restored properly, but
   these errors are making me worried. Why did I get these? Was anything broken 
   during the restore?
 * [http://wordpress.org/extend/plugins/duplicator/](http://wordpress.org/extend/plugins/duplicator/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [avatar33](https://wordpress.org/support/users/avatar33/)
 * (@avatar33)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/installerphp-error/#post-3363009)
 * is it possible to get an answer here?
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/installerphp-error/#post-3363010)
 * Hey Avatar33
 * I don’t always get to every request in under 24 hours as I only have a limited
   amount of time in the day to answer threads…
 * If you can give the latest hotfix version a try it may have your fixes for the
   issue you’re seeing. The very latest version can be found by following these 
   instructions:
 *  -> Browse to [http://wordpress.org/extend/plugins/duplicator/developers/](http://wordpress.org/extend/plugins/duplicator/developers/)
   -
   > Look for the section “Other Versions” -> Click on “Development Version” and
   download the zip plugin file -> Uninstall your current version and install this
   one
 * Let me know if this solves your issue…
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Installer.php error’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/duplicator/)
 * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [13 years, 5 months ago](https://wordpress.org/support/topic/installerphp-error/#post-3363010)
 * Status: resolved