Title: installer not working
Last modified: February 8, 2019

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# installer not working

 *  Resolved [vikiv](https://wordpress.org/support/users/vikiv/)
 * (@vikiv)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/installer-not-working-4/)
 * version: 1.3.4
    The installer extracts all the files but never shows the next
   step to restore database. No additional info in the logs, either in debug mode.
 * I rollback the plugin to 1.2.52 and works fine.
 * thanks for create and maintain this great plugin!

Viewing 1 replies (of 1 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/installer-not-working-4/#post-11184781)
 * Hey [@vikiv](https://wordpress.org/support/users/vikiv/),
 * If you want to submit a [support ticket](https://snapcreek.com/ticket) for this
   issue we can have a closer look at your setup. Please provide a link to this 
   thread when submitting the ticket.
 * Thanks~

Viewing 1 replies (of 1 total)

The topic ‘installer not working’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/installer-not-working-4/#post-11184781)
 * Status: resolved