Title: installed wp cannot get it going
Last modified: August 24, 2016

---

# installed wp cannot get it going

 *  [cassiethemunster](https://wordpress.org/support/users/cassiethemunster/)
 * (@cassiethemunster)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/installed-wp-cannot-get-it-going-help/)
 * i have been working for hours trying to get access to my site after installing
   4.2.2. all is crashed. nothing is working. [http://www.barkbarknyc.com](http://www.barkbarknyc.com)
 * have tried both downloading and using the tips in this forum. any ideas what 
   to do next?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [cassiethemunster](https://wordpress.org/support/users/cassiethemunster/)
 * (@cassiethemunster)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/installed-wp-cannot-get-it-going-help/#post-6127545)
 * Can someone from WP contact me about how to either uninstall 4.2.2 and go back
   to what worked before or explain how to get my site back up and running so I 
   can work on it using the new version of WP? I’ve tried the documentation, handbook
   and support tips from this forum to no avail. I’m not tech savy so not sure what
   to do next. Thanks [http://www.barkbarknyc.com](http://www.barkbarknyc.com)
 *  [Martin Robbins](https://wordpress.org/support/users/santeven/)
 * (@santeven)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/installed-wp-cannot-get-it-going-help/#post-6127620)
 * Have you tried the manual update procedure?
    [https://codex.wordpress.org/Updating_WordPress#Manual_Update](https://codex.wordpress.org/Updating_WordPress#Manual_Update)
 *  Thread Starter [cassiethemunster](https://wordpress.org/support/users/cassiethemunster/)
 * (@cassiethemunster)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/installed-wp-cannot-get-it-going-help/#post-6127700)
 * Yes. But it didn’t work; however I’m not sure I’m following the directions correctly
   and I am concerned I will erase years worth of blogs and photos if I misinterpret
   the directions. I am not a technical person so even your least technical explanations
   are confusing. Is there anyone who can talk me through this by live online or
   by me giving over control of the web site or by skype? I am at my wits end and
   my blog [http://www.barkbarknyc.com](http://www.barkbarknyc.com) is still down.
 * Thank you
 * Celia
 *  Thread Starter [cassiethemunster](https://wordpress.org/support/users/cassiethemunster/)
 * (@cassiethemunster)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/installed-wp-cannot-get-it-going-help/#post-6127716)
 * Dear WP volunteer, Martin,
 * Any thoughts on what I should do next for [http://www.barkbarknyc.com?](http://www.barkbarknyc.com?)
 * Thanks,
 * Celia
 *  [Klavus1](https://wordpress.org/support/users/klavus1/)
 * (@klavus1)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/installed-wp-cannot-get-it-going-help/#post-6127721)
 * Login to your hosting account (I assume you have cpanel or smth. similiar) – 
   go to installations – find your site and push button – reinstall/upgrade or any
   other button there that suits the purpose. Hope it helps.
 *  [Martin Robbins](https://wordpress.org/support/users/santeven/)
 * (@santeven)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/installed-wp-cannot-get-it-going-help/#post-6127731)
 * Celia, You are welcome,
 * I would be skeptical to attempt any type of “one-button” fix via the host control
   panel. We don’t yet know who is your host providor nor what are their capabilities.
 * > Warning: require(/home/content/80/12022780/html/wp-includes/session.php) [function.
   > require]: failed to open stream: No such file or directory in /home/content/
   > 80/12022780/html/wp-settings.php on line 122
   > Fatal error: require() [function.require]: Failed opening required ‘/home/content/
   > 80/12022780/html/wp-includes/session.php’ (include_path=’.:/usr/local/php5_3/
   > lib/php’) in /home/content/80/12022780/html/wp-settings.php on line 122
 * It means some important files are missing.
 * Do you have a ftp client that can connect to the host?
 * Do you have a host control panel with a file manager?

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘installed wp cannot get it going’ is closed to new replies.

## Tags

 * [no access](https://wordpress.org/support/topic-tag/no-access/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 3 participants
 * Last reply from: [Martin Robbins](https://wordpress.org/support/users/santeven/)
 * Last activity: [10 years, 12 months ago](https://wordpress.org/support/topic/installed-wp-cannot-get-it-going-help/#post-6127731)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics