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[resolved] Installed WordPress with Godaddy but cant see Screen Options or Help button (9 posts)

  1. madscientist28
    Member
    Posted 4 years ago #

    I'm using Godaddy as my host and currently have the 3.1 version. I can't see the screen options or help tab in the upper right corner when I'm in a new post or a new page. When I'm starting a new page like my contact us page I would like to turn the comments off but there is no Discussion Category to do this under? I'm not sure what is wrong.

  2. govpatel
    Member
    Posted 4 years ago #

    Are you sure as it has to be there, is there any way we can see a screen shot of the page

  3. redheadkelly
    Member
    Posted 4 years ago #

    This same thing happens to me every time I install WordPress with GoDaddy. I have figured out how to turn the Screen Options tab on before, but now I can't remember.

    Can someone please remind me?

  4. ldsfriendnetwork
    Member
    Posted 4 years ago #

    I also use Godaddy, and when I got a new domain the other day, I used the free hosting that has the ads at the top, and upon manually installing WP, I had an admin panel all in text, some of the widgets said they needed Javascript, only html buttons.

    So I did a little searching, cleared the cache for the browser, checked to see if java was enabled in the browser (it was!), and found nothing about java being disabled in the free hosting (in Godaddy help articles, but then again, we all know how "helpful" Godaddy help is!). But I decided since the economy hosting was so cheap, I would try it, as I already had another site working just fine with the economy hosting. Set up the economy hosting, and voila! now I have the regular admin working just fine!

    Java must be disabled in the free hosting so ppl won't try to get rid of the ads is my best guess....

    -Doris

  5. govpatel
    Member
    Posted 4 years ago #

    That explains why you do not see screen options as the ad at top must covering the top wordpress admin bar.

  6. ldsfriendnetwork
    Member
    Posted 4 years ago #

    No, the ads are above everything, like a header to your page.

  7. madscientist28
    Member
    Posted 4 years ago #

    I'm going to try to download Camtasia right and see if I can take a screen shot. In the mean time I'm on a paid hosting plan with Godaddy and still don't see the Screen Options or Help tab in the upper right corner. I will try to give Godaddy a call and see if they know anything but they might just say its a WordPress thing.

  8. madscientist28
    Member
    Posted 4 years ago #

    JetPack is the culprit. I must have been the first one with this problem but now I have it fixed. Thanks A Bunch!

  9. govpatel
    Member
    Posted 4 years ago #

    I am using jetpack and I do not have the problem.

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