Installed without my consent

  • Svensonsan

    (@svensonsan)


    6 months, 1 week ago

    This plugin suddenly appeared on my site without me ever installing it. I can only assume it was pushed through an Elementor update, which is completely unacceptable behavior.

    • Plugins should never be auto-installed without explicit consent.
    • It clutters the site admin with features I didn’t ask for and don’t need.
    • It raises serious trust and security concerns when software appears on production websites without my approval.

    If Elementor or this plugin’s developers want users to try it, they should offer it as an optional install, not force it onto sites. This kind of behavior erodes trust and makes me question the integrity of the platform.

    I immediately uninstalled it.

Viewing 1 replies (of 1 total)
  • Plugin Support Luis from Elementor

    (@luisrelementor)

    6 months, 1 week ago

    Hello,

    Thanks for flagging this, I’m really sorry for the frustration this has caused.

    To be clear: Elementor updates do not auto-install Site Mailer (or any other plugin). If Site Mailer appeared on your site, the most likely scenarios are:

    • a site admin (or someone with admin access) installed it, or
    • during a support/troubleshooting session an agent could have temporarily installed it to test email deliverability and should have removed it afterward. If that happened, that’s on us and we apologize.

    We would like to find out what happened exactly and make sure nothing else is lingering, please email feedback@support.elementor.com with your site URL and (if available) a recent support ticket number. We’ll review the case, coach the team if this was left behind after troubleshooting, and confirm your site is clean and unaffected.

    Again, Site Mailer is optional. It isn’t bundled, forced, or silently added through Elementor updates. Thanks for giving us the chance to look into this and tighten our process.

Viewing 1 replies (of 1 total)

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