Support » Plugin: Google Captcha (reCAPTCHA) by BestWebSoft » Installed V3 but still have V2 files

  • Hi
    While trying to fix page speed insight tests, I saw the problem of reCaptcha with defer CSS.
    I unistalled and deleted your recaptcha plugin which was reCAPTCHA Version 2 but the CSS files still appeared on page speed test.
    Later I installed again your reCAPTCHA plugin but this time with reCAPTCHA Version
    3.
    When I tested again the page speed insight I saw that the same CSS files still there.
    The files seems to be of reCAPTCHA Version 2 so I do not need them.
    How can I remove them ?
    http://www.gstatic.com/recaptcha/api2/…v156…/styles__ltr.css(www.gstatic.com)
    http://www.google.com/recaptcha/api2...

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us!

    Please activate our plugin for a while, so we could see the issue and provide the link to the page where the problem occurs.

    Hi
    I activated the plugin but installed Version 3 so I guess it will not help you to find the problem.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Please provide the link to the page where the problem occurs.

    Since this data is confidential, maybe, it would be better if you create a private ticket on our support forum (https://support.bestwebsoft.com/hc/en-us/requests/new). Please include a link to this post, so that we could recall the case immediately.

    mymantra

    (@mymantra)

    Hello,
    I have the same issue. Can you please share with me how you guys fixed it?

    Thanks 🙂

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi @mymantra ,

    Please provide the link to the page where the problem occurs.
    Since this data is confidential, maybe, it would be better if you create a private ticket on our support forum (https://support.bestwebsoft.com/hc/en-us/requests/new). Please include a link to this post, so that we could recall the case immediately.

Viewing 5 replies - 1 through 5 (of 5 total)
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