Installed Unwanted Plugins

  • Chris

    (@lamordnt)


    6 months, 1 week ago

    The actual plugin I wanted to use worked fine but it installed two other plugins – an image optimization plugin and some other plugin called Otter. No prompts, notification or nothing. Very sketch.

Viewing 1 replies (of 1 total)
  • Plugin Support rodicaelena

    (@rodicaelena)

    6 months ago

    Hi Chris,

    Thank you for sharing your feedback, and I’m really sorry for the confusion and frustration this caused.

    To clarify, the additional plugins you mentioned are not installed automatically or without consent. These are optional service we recommend for image optimization and page building during onboarding, but you should always have the choice to skip them. If it appeared without your clear consent, that’s definitely not the experience we want to provide, and we’ll investigate this further to ensure there’s no ambiguity.

    There is nothing to worry about this, as nothing is getting done without your permission on your site, from our plugin.

    Thanks again for taking the time to share your experience.

Viewing 1 replies (of 1 total)

The topic ‘Installed Unwanted Plugins’ is closed to new replies.