Support » Installing WordPress » Installed on addon domain but theme screenshot not showing

  • I am trying to install WP on a addon domain.
    Installation goes fine most of the way. However when I logged in and went to DESIGN/THEMES, I do not see any screenshots.
    Also in the ‘visual write’ page, non of the icons for formatting and stuff is showing. They’re just blank boxes.
    However, I can change the themes, and the function of the buttons still work (bold, italic, strikethrough, etc)

    I wonder what the problem is?


Viewing 3 replies - 1 through 3 (of 3 total)
  • Found the problem. I had hotlink protection activated on cpanel, and that was preventing image files being shown.
    Once the kind tech rep added my addon domain, everything’s working fine now.



    Thank you for coming back to post an update about what the problem was!

    I have WP installed on my domain, and was trying to setup a 2nd WP installation on my addon domain. I noticed the same problem viewing the screenshots. As well, none of the theme images were displaying properly.

    I was driving myself crazy trying to figure out what was causing this. I figured it would be something small & silly that I had overlooked!

    When I read your post and saw the bit about hotlink protection messing things up, I KNEW that’s where I’d gone wrong, too! 🙂 Thanks again!

    THANKS A TON! I have been killing myself over this problem for the past few days. Tried installing, reinistalling WordPress and was checking out all my theme folders for problems. Now, I have it fixed!! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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