Support » Installing WordPress » Installed on addon domain but theme screenshot not showing

  • I am trying to install WP on a addon domain.
    Installation goes fine most of the way. However when I logged in and went to DESIGN/THEMES, I do not see any screenshots.
    Also in the ‘visual write’ page, non of the icons for formatting and stuff is showing. They’re just blank boxes.
    However, I can change the themes, and the function of the buttons still work (bold, italic, strikethrough, etc)

    I wonder what the problem is?

    Thanks-

Viewing 3 replies - 1 through 3 (of 3 total)
  • Found the problem. I had hotlink protection activated on cpanel, and that was preventing image files being shown.
    Once the kind tech rep added my addon domain, everything’s working fine now.

    KaySquirrel

    (@kaysquirrel)

    Thank you for coming back to post an update about what the problem was!

    I have WP installed on my domain, and was trying to setup a 2nd WP installation on my addon domain. I noticed the same problem viewing the screenshots. As well, none of the theme images were displaying properly.

    I was driving myself crazy trying to figure out what was causing this. I figured it would be something small & silly that I had overlooked!

    When I read your post and saw the bit about hotlink protection messing things up, I KNEW that’s where I’d gone wrong, too! 🙂 Thanks again!

    THANKS A TON! I have been killing myself over this problem for the past few days. Tried installing, reinistalling WordPress and was checking out all my theme folders for problems. Now, I have it fixed!! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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