Support » Fixing WordPress » Installed new Theme, but site became unaccesible

  • Resolved Shionathon


    Hi Guys,

    I need serious helpos.
    Just recently, I was playing around with a new appearance template; installed it, and tried to change from my existing template. I’m not sure it worked…..
    Now the entire website and wp admin page does not load, it displays this message when I try to log into my wp-admin, and website.
    Not sure where to start in troubleshooting this,

    “Server error
    The website encountered an error while retrieving It may be down for maintenance or configured incorrectly.”

    so how do I reconfigure this? Thanks

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  • If you have FTP access, you can go to the WordPress installation root => wp-content => themes => your-active-theme => change the name of the theme folder (add a – or an extra a at end)

    Then go to Admin Dashboard => Appearance => Themes
    Reload this admin page again, I guess it should either switch back to Twenty Eleven or you should get an option to switch the theme to Twenty Eleven.

    Tejaswini, I owe you a beer
    This worked, and your instructions were flawless.
    Thank you so much

Viewing 2 replies - 1 through 2 (of 2 total)
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