[resolved] Installed, can't get to work (2 posts)

  1. seanimler
    Posted 2 years ago #

    From the widgets dashboard, I've entered the api key and api url and am getting:
    "Failed: Nothing is returned" in red.

    Does this thing work?


  2. activecampaign
    Plugin Author

    Posted 2 years ago #

    This just means you have no subscription forms created in ActiveCampaign yet. Go into ActiveCampaign and create at least one List and Subscription Form and then the plugin can be used. We have since updated that error message to say:

    "Nothing was returned. Do you have at least one form created in your ActiveCampaign account?"

    This should be more descriptive for those also encountering this error.

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