I installed and activated the plugin. I see the "Questions? Chat with us." box on the site. But when I click on it, nothing happens. It doesn't pop up or anything. I've tried on two different sites to see if it was a plugin conflict and I've deactivated all other plugins but I'm stuck.
The example site is here: http://template.openskywebstudio.com/
I am using the basic one to see it work and if it does I intend to upgrade to pro. But at this rate, I might just look for another plugin unless you can help me.
Any thoughts on what's wrong?